Soum

Sales

• Role Name: Telesales Specialist – Cars
• Location: Jordan (Remote)
• Work Week: Sunday – Thursday; Working Hours: 9:00 AM – 6:00 PM (Saudi Arabia Standard Time)
• About Soum: Soum is on a mission to revolutionize e-commerce in the MENA region by building a trustworthy re-commerce marketplace
• Assist in preparing tailored sales quotes and proposals
• Respond promptly to client inquiries and provide accurate information about Soum’s services
• Maintain effective communication with clients, ensuring timely follow-ups and issue resolution
• Organize and manage customer information for enhanced communication and service delivery
• Accurately process customer orders and ensure all orders comply with Soum’s internal policies and standards
• Collaborate with internal teams to ensure smooth order fulfillment
• Collect, analyze, and report sales performance metrics; prepare sales reports and dashboards
• Monitor and share customer feedback to optimize sales strategies
• Adhere to Soum’s policies and compliance standards in all sales activities

Telesales Specialist, Cars