SOSi

Administration

• Manage enterprise software licenses and technology licensing agreements.
• Ensure the optimization of service license utilization, coordinating with procurement management to prevent redundancy and cost overruns.
• Submit the Software Licensing & Compliance Report, detailing license usage, renewal timelines, and compliance with procurement regulations.
• Maintain a centralized license utilization register to ensure alignment with procurement ceilings, prevent duplicative purchases, and support budget transparency across the IDIQ portfolio.
• Collaborate with legal, procurement, and technical teams to ensure contract and licensing compliance.

Licensing & Contract Administrator

Procurement

• Track expenditures, manage procurement cycles, and ensure compliance with DoD acquisition regulations, including DFARS and FAR
• Perform market research to identify cost-effective procurement strategies and recommend optimizations for supply chain efficiency
• Submit the Procurement Compliance & Cost Efficiency Review, analyzing expenditure trends, contract execution, and budget adherence
• Administer chargeback arrangements—subject to approval by the Government PM and COR
• Document all chargeback activities in the centralized license and services ledger to support program-wide visibility and audit readiness
• Coordinate with all active Work Orders to track, validate, and consolidate software and service license requirements across the program
• Support budgeting, documentation, and usage monitoring for all chargeback arrangements

Procurement Analyst

• Develop and execute procurement workflows, ensuring timely acquisition of software, hardware, and cloud services in alignment with operational needs.
• Negotiate vendor agreements, oversee contract execution, and track procurement performance against budgetary constraints.
• Submit the Procurement & Acquisition Status Report, detailing purchase orders, vendor performance assessments, and financial allocations.
• Coordinate with all active Work Orders to track, validate, and consolidate software and service license requirements across the program; including but not limited to licenses for GIS tools, data catalogs, CI/CD platforms, and dashboard/reporting tools.
• Assist the Government in negotiating shared software usage agreements, license pooling, and chargeback structures where one Work Order provisions software for use by others.
• Coordinate with all active Work Orders to validate software, data, infrastructure, and service license requirements across the program.
• Where shared services or platform components are provisioned under one Work Order for use by others, the contractor shall support the Government in establishing and administering chargeback models to ensure proper cost attribution and avoid duplication of funding.
• Assist with negotiating chargeback structures either through this Work Order or through the provisioning Work Order, subject to approval by the Government PM and COR.

Procurement Manager

Support Engineer

• Provide technical assistance and support to end users by troubleshooting software issues, resolving access problems, and supporting IT management tools and systems.
• Ensure prompt issue resolution, delivers user training, and supports cloud-based applications and IT service operations.
• Provide technical support and training for end-users of JIRA and GitLab, ensuring efficient system adoption and issue resolution.
• Establish a structured workflow for tracking Service Level Agreement (SLA) adherence, integrating automated notifications and escalation procedures within JIRA.
• Submit the Quarterly Ticketing & Version Control Optimization Review, assessing ticket resolution performance, workflow inefficiencies, and recommended process improvements.

Help Desk Support Engineer

• Configure and maintain JIRA workflows, projects, and issue tracking systems.
• Manage and optimize JIRA configurations to meet business and technical requirements.
• Integrate JIRA with GitLab, Confluence, and other DevOps tools.
• Support Agile methodologies and related project management practices.
• Troubleshoot and resolve system issues related to JIRA administration.
• Collaborate with development, operations, and project teams to improve processes and system functionality.

JIRA Administrator

DevOps Engineer

• Create and maintain environment-specific Kubernetes configuration packages (e.g., Helm values files, YAML manifests) that incorporate STIG-aligned hardening and RBAC policy enforcement per IL environment.
• Implement and manage secrets injection strategies using FedRAMP-compliant tools (e.g., AWS Secrets Manager, Azure Key Vault), ensuring compatibility with automated deployment pipelines.
• Integrate CI/CD pipelines to enable secure, automated deployment and rollback of ArcGIS components and related services, supporting ongoing agility and compliance across environments.
• Coordinate with Kubernetes and Data Layer Engineers to ensure version control, pipeline integrity, and integration testing for all containerized services deployed under WO-003.
• Coordinate with the WO-009 infrastructure team to provide estimated cloud resource usage profiles for Kubernetes-based deployments in IL2, IL4, and IL5 environments.
• Supply container and workload specifications to the WO-009 infrastructure team to support provisioning, tagging, and prepay or reservation planning Implement resource tagging in alignment with program-wide cloud governance policy and reconcile actual usage against estimates provided by WO-009.
• Support cost optimization efforts led by WO-009 by adjusting workloads and scaling strategies in response to performance and utilization feedback.

Backend Engineer

• Configure, deploy, and maintain Kubernetes clusters tailored for each IL environment (IL2, IL4, IL5), ensuring support for ESRI ArcGIS services and integration with agency-provided infrastructure from WO-001.
• Develop and manage Helm charts and Kubernetes Operators for declarative deployment and automated scaling of ESRI services, including Notebook Server and GeoAnalytics Server.
• Configure persistent volume claims and provision container-native storage (e.g., AWS EBS, Azure Disks) to support ESRI workloads, ensuring durability and compliance with backup and recovery policies.
• Integrate Kubernetes-native monitoring and logging solutions (e.g., Prometheus, Fluentd, or OpenTelemetry) to support observability and IL-compliant reporting across environments.

Kubernetes Engineer

Cloud Engineer

• Design, deploy, and maintain secure cloud environments in AWS and Azure, ensuring compliance with DoD cloud security frameworks and best practices.
• Configure identity and access management (IAM) solutions, enforce role-based access controls (RBAC), and manage cloud security groups and firewalls.
• Optimize cloud networking configurations, including VPC peering, VPNs, and cross-domain connectivity to ensure secure and efficient cloud operations.
• Support the development of Infrastructure-as-Code (IaC) solutions using Terraform, CloudFormation, or ARM templates to automate secure cloud deployments.
• Contribute to the Cloud Security & Performance Optimization Report, detailing cloud security configurations, resource utilization efficiencies, and compliance measures.
• Track and report Kubernetes and other workload-specific cloud resource usage by Work Order, using GovCloud-native observability tools (e.g., Azure Monitor, AWS CloudWatch, Cost Explorer).
• Coordinate with other Work Order contractors (e.g., WO-003) to reconcile prepay or reservation usage against actual consumption and provide monthly reports on compute and storage allocation, tagging compliance, and projected costs.
• Advise the Government on workload placement and optimization strategies across IL2, IL4, and IL5 environments to reduce cost while maintaining performance and security compliance.
• Provision and maintain IL2, IL4, and IL5 GovCloud infrastructure using native Azure and/or AWS tools where feasible.
• Implement cloud-native services for monitoring (e.g., CloudWatch, Azure Monitor), cost tracking, and compliance automation to support scalability, security, and chargeback alignment.
• Provision infrastructure in coordination with other Work Orders.
• Provision and manage shared container environments and storage for dependent Work Orders, ensuring secure, efficient resource allocation and cross-Work Order operability.

Data Scientist

• Establish and maintain metadata governance frameworks, ensuring compliance with DoD data management policies and interoperability with Data Catalog.
• Develop automated metadata tagging processes to improve data discoverability, classification, and lineage tracking within the Common Intelligence Picture (CIP) platform.
• Implement and manage data governance workflows, ensuring integration with OpenLineage, Unity Catalog, and GIS metadata standards.
• Submit the Metadata & Data Governance Compliance Report, detailing lineage tracking, classification policies, and security enhancements.