Sophos

Financial Planning and Analysis

• Support annual budgeting and quarterly forecasting in partnership with Product and Operations leadership.
• Develop and maintain financial / data models to assess growth, profitability, and key performance metrics, including scenario and sensitivity analysis.
• Prepare monthly reporting packages for leadership, including variance analysis and performance commentary.
• Financial analyses supporting Product organization: e.g., pricing, ROI, new product financial modeling, etc.
• Develop Product-level ACV and ARR forecasts while collaborating with key stakeholders.
• Support new product launches through demand forecasting, pricing, discounting, and margin analysis.
• Support strategic decisions through ROI analysis and financial evaluation of new products and go-to-market initiatives.
• Act as a financial partner to Product and Technology teams, providing insights to support resource allocation and operational efficiency.
• Track and analyze company KPIs, identifying trends, risks, and opportunities.
• Partner with Accounting to support accurate month-end close and financial reporting.
• Build and maintain Product P&Ls, and capacity models.
• Contribute to financial systems, dashboards, and automation to improve FP&A processes.

Finance Manager

Director

• Drive service delivery excellence across the Japan region and partner closely with local practice leadership and global stakeholders.
• Oversee the successful delivery of Advisory Services including Incident Response, Incident Readiness, Penetration Testing, and related consulting engagements.
• Achieve key operational and financial metrics such as customer satisfaction, lead times, billable utilization, achieving IR SLAs, revenue, and margin.
• Collaborate with Sales, Marketing, and other cross-functional teams to grow the practice and expand market presence in Japan.
• Engage teams through meetings, strategy workshops, all-hands sessions, and customer-facing engagements.

Advisory Services Director

Procurement

• Leads a team of 5 people who are responsible for all Supplier negotiations across Sophos, including contracting, supplier management, stakeholder engagement, and business partner alignment.
• Partner with the VP - Procurement, Purchasing team lead, and Sr. Manager of Procurement Reporting & Analytics to lead and set direction of the Procurement organization.
• Partner with Procurement leaders to lead the design, development, and maintenance of workflows, dashboards, and reports.
• Provide technical expertise in automating processes and optimizing team collaboration.
• Provide guidance to design and maintain Power BI dashboards to provide actionable insights.
• Partner with IT, business leaders, and cross-functional teams to align technology and operations solutions with business goals.
• Define and implement best practices for operations and technology, including JIRA, Confluence, Power Apps, Power BI usage & AI.
• Establish executive governance mechanisms including supplier reviews, QBRs, and performance scorecards to drive transparency and accountability.
• Drive a culture of ethical procurement, accountability, and continuous improvement across global sourcing and purchasing organizations.

Director, Global Sourcing

Product Designer

• Translate user, product, and business requirements into clear, usable, and intuitive experiences
• Lead UX design for significant product areas, collaborating closely with product managers, developers, architects, and fellow designers
• Develop and refine information architecture, navigation models, and interaction patterns across products to ensure consistency and clarity
• Be responsible for defining, managing, creating and evolving our design system, ensuring scalable and accessible UX patterns
• Balance design system integrity with real product needs, knowing when to extend, refactor, or introduce new patterns
• Drive adoption and correct usage of the design system across product teams through guidance, reviews, and enablement
• Conduct research in collaboration with our researcher, or independently; synthesize data from interviews, analytics, internal SMEs, customer feedback, and competitive analysis
• Lead or co-lead usability testing sessions; define test goals, write scripts, observe users, and analyze results to inform design
• Facilitate and lead collaborative workshops (e.g. sketching, journey mapping, prioritization, concept ideation) to drive alignment and insight
• Develop and refine information architecture across products, ensuring consistency and clarity in navigation and labeling
• Map end-to-end user journeys and workflows to identify pain points and opportunities
• Create wireframes, mockups, and high-fidelity interactive prototypes to communicate and validate design direction
• Serve as a senior design voice within cross-functional teams, championing user-centered thinking and high UX standards
• Mentor other designers through critique, pairing, and guidance on craft, systems thinking, and problem-solving
• Support Agile development by contributing to user stories, acceptance criteria, and design QA

Principal UX Designer – Design Systems

Analyst

• Investigate and analyze logs and security-related events via Sophos tooling
• Identify and respond to cyber threats occurring within customer environments
• Communicate and document findings to various customer audiences including technical and executive teams
• Follow up with customers through to issue resolution and drive continuous improvement by providing detailed recommendations to minimize risk in customer environments
• Acknowledge and satisfy inbound customer requests and interact with customers through various mediums
• Collaborate and assist with core security and threat response teams
• Actively research emerging Indicators of Compromise/Attack, exploits and vulnerabilities with the intent of operationalizing findings to better protect our customers

Threat Analyst I

Manager

• Manage teams of IR consultants to coordinate engagement work across multiple customers and teams.
• Responsible for all aspects of people management, including recruiting, training, employee performance management and development.
• Responsible for the success and the overall delivery of IR consulting engagements.
• Directly lead and manage customer cyber security incidents by guiding customers through investigation, scoping, containment, and remediation.
• Lead and manage incident readiness engagements that help prepare Sophos customers for a cyber security incident.
• Work closely with other internal stakeholders, including leadership, the Resource Coordinators, Project Managers, Sales, Sales Engineering, Product, Marketing, Operations, other delivery practices.
• Oversee, establish, and improve delivery governance, methodologies, best practices, procedures, and other practice initiatives.
• Act as a point of escalation and resolution for customer satisfaction issues and strategic projects.
• Understand skill gap on teams and create action plans to improve these gaps.
• Track Key Performance Indicators KPI (utilization rates, consulting growth, engagement management) to ensure a steady case load and proper staffing.
• Produce high-quality written and verbal reports, presentations, recommendations, and findings to customer management.
• Demonstrate industry thought leadership through blog posts and other public speaking events.
• Participate in leadership, cross-functional and sales meetings on a regular basis. For example, QBR’s, Executive Briefings, business performance and scoping calls. Serve as subject matter expert in a cyber incident response area.
• Serve as a technical/managerial liaison between the senior/global practice leadership and the delivery consultants.
• Identify pre-sales opportunities and assist with other pre-sales opportunities assigned to you.
• Stay abreast of current industry trends, public disclosures and new technology through professional associations, trade journals, networking, and associated training and seminars.
• Effectively communicate with clients, peers, leadership, and executives on the topic of incident response.
• Mentor incident response team leads and consultants.

Senior Manager, Incident Response

Account Manager

• Develop and execute strategies to generate new business across the commercial customer base.
• Execute a programmatic motion to drive new and expansion growth across the accounts.
• Work closely with channel partners to identify new customer opportunities and drive joint sales activities.
• Collaborate with the marketing team to leverage campaigns, events, and programs that support pipeline creation.
• Partner with the internal Channel Account Executive (CAE) team to streamline engagement with the channel ecosystem.
• Proactively engage with partners to unlock new opportunities within existing Sophos customers, identifying cross-sell and upsell potential.
• Maintain a strong understanding of Sophos solutions to effectively articulate value propositions to prospects and partners.
• Ensure accurate and timely updates of all sales activities within the CRM system (Salesforce; Clari).
• Proactively to ensure expansion opportunities into renewal discussions, working with internal business teams.

Commercial Account Manager

Operations

• Lead the management and optimization of Sophos’ website properties, ensuring the site remains the highest performing Marketing vehicle for brand awareness and demand generation by creating and executing a strategic technical roadmap to improve user experience on the site and drive business through the funnel.
• Own and optimize for AEO and SEO on the site to support traffic and engagement goals across all of our global languages
• Build out advanced website capabilities to drive conversions, including personalization and vector search
• Team up with integrated marketing, creative, field marketing, product marketing and others to bring to life high quality, relevant content on the site that supports business goals and initiatives and drives strong lead conversion
• Increase speed to market through streamlined development and publishing processes, automation and technology integrations
• Create and execute a framework for best-in-class development practices for enterprise web properties
• Manage agency relationships and be responsible for coordinating activities and deliverables.
• Oversee a growing team of web marketing professionals, including web content producers and developers – lead training, provide leadership and mentorship, and guide in industry best practices
• Understand and prioritize web requirements of cross-functional teams across Sophos to accelerate growth aligned to business objectives.
• Act as internal subject matter expert and thought leader for all aspects of website management to raise the level of strategic thinking and ensure we are utilizing current techniques and tools to maximize the impact of our marketing efforts
• Drive cross-functional alignment with other digital leaders in User Experience and Paid and Earned Media to maximize the impact of our Marketing efforts
• Identify KPIs and establish benchmarks to measure the impact of web activities. Own website reporting and analytics that support regular insight and optimization of efforts.

Director, Website Strategy – Operations

• Execute a Partner-First GTM Enablement Strategy
• Define and execute a global partner enablement strategy aligned to Sophos’ GTM model, partner program tiers, and regional growth priorities.
• Ensure enablement supports key Sophos motions, including MSP/MSSP managed security services, solution selling, renewals, and expansion.
• Lead change management initiatives that evolve partner behaviors in support of new GTM motions, platform adoption, and services-led selling.
• Deliver Role-Based Partner Learning and Readiness Programs
• Design and scale role-specific partner learning journeys across sales, technical pre-sales, implementation, managed services, customer success, and renewals.
• Guide partners from onboarding through advanced competency and specialization, aligned to Sophos certifications, accreditations, and partner program requirements.
• Apply adult learning principles, instructional design best practices, and skills-based frameworks to ensure learning drives behavior change and performance.
• Maintain content lifecycle governance to ensure enablement stays current with product releases, platform evolution, and threat landscape changes.
• Support MSP / MSSP Enablement and Field Execution
• Ensure enablement directly supports MSP and MSSP business models, including recurring revenue motions, operational efficiency, and service differentiation.
• Establish global enablement standards, frameworks, and governance while enabling regional flexibility based on market needs.
• Collaborate with Regional Enablement and Field teams to support GTM launches, sales plays, campaigns, and priority partners.
• Coordinate delivery of enablement such as workshops, simulations, solution playbooks, and technical labs that reinforce real-world execution.
• Act as an executive escalation point for strategic partner enablement needs.
• Define and Track Enablement Success Metrics
• Ensure success metrics are tied to Sophos business outcomes, including partner ramp time, certification attainment, pipeline contribution, deal velocity, adoption, renewal rates, and expansion.
• Leverage CRM, partner performance data, and field insights to identify skill gaps and optimize enablement investments.
• Provide executive-ready reporting that demonstrates enablement impact on partner success and revenue growth.
• Drive Content Strategy with Cross-Functional Leadership
• Oversee the global partner enablement content strategy, including onboarding programs, solution and security playbooks, labs, partner toolkits, and just-in-time resources.
• Serve as a cross-functional leader working closely with Product Marketing, Product Management, Partner Programs, Sales, and Channel to ensure alignment and consistency.
• Build, mentor, and lead a high-performing global partner enablement team (direct and/or dotted-line), operating effectively in a matrixed environment.

Director, Global Partner Enablement

• Perform security threat analysis of various malware and web attacks
• Tuning a customer wide event stream consisting of events from all major security platforms
• Work with customers to remediate security related issues based on operational needs
• Provide exceptional information security services to include real-time threat analysis
• First point of contact for customer interactions
• Coordination and collaboration with Incident Response, Product Support and other roles within Sophos and the customer environment
• Provide Advanced Intrusion Analysis

Threat Analyst

• Own the companywide EBITDA modeling and consolidated forecast, improving forecast accuracy and strengthening the overall financial planning process.
• Serve as a key problem-solving partner to Finance, Accounting, and business leaders across the organization.
• Deliver monthly and quarterly consolidated reporting that clearly identifies trends, variance drivers, and actionable insights for business partners and executive leadership.
• Collaborate across cross-functional teams to streamline and manage the Long-Term Plan (LTP) process, and establish a systematic approach to track the performance of strategic growth initiatives.
• Own and enhance the revenue and deferred revenue forecasting models, improving visibility into underlying drivers and supporting more accurate go-forward planning.
• Raise the bar on KPI reporting by building and continuously improving a metric framework that supports data-driven decision making across the business.
• Support Adaptive Planning including troubleshooting issues, implementing enhancements, and maintaining system integrity.
• Drive continuous improvement of financial processes, tools, templates, and reporting to scale with company growth.

Senior Manager, Corporate FP&A

Sales

• Develop and implement a global go-to-market (GTM) strategy for cybersecurity solutions.
• Lead global security service provider programs, including partner recruitment, expansion, enablement, and incentives.
• Analyze market trends and competitive landscapes to identify growth opportunities.
• Lead a global team of service provider sales leaders, providing strategic direction and mentorship.
• Collaborate with regional sales, marketing, product, and technical teams to align initiatives.
• Negotiate and manage strategic partnerships with C-level executives at major service providers.
• Drive service provider growth and KPIs aligned with company goals.
• Manage the global sales forecast, pipeline development, and deal execution ensuring consistent sales execution across all regions.
• Oversee global channel enablement programs to ensure partners are well-trained and equipped to sell and deliver cybersecurity solutions.

Global Vice President, Channel MSP Sales

Human Resources

• Providing a full suite of local HR generalist services
• Supporting onboarding process
• Payroll reporting
• Learning & Development registrations and reporting
• Ensuring H&S practices are applied timely
• Managing occupational health needs
• Proactive and reactive administration of employee register
• Updating payroll with leave management records
• Statutory HR administration

Senior HR Generalist

• Develop and implement a global go-to-market (GTM) strategy for cybersecurity solutions.
• Lead global security service provider programs, including partner recruitment, expansion, enablement, and incentives.
• Analyze market trends and competitive landscapes to identify growth opportunities.
• Lead a global team of service provider sales leaders, providing strategic direction and mentorship.
• Collaborate with regional sales, marketing, product, and technical teams to align initiatives.
• Negotiate and manage strategic partnerships with C-level executives at major service providers.
• Drive service provider growth and KPIs aligned with company goals.
• Manage the global sales forecast, pipeline development, and deal execution ensuring consistent sales execution across all regions.

Global Vice President – Channel MSP Sales

• Serve as a strategic finance partner to the EMEA Sales leadership, providing comprehensive support across forecasting, budgeting, and performance management.
• Own and manage the EMEA Sales P&L, including monthly variance analysis, headcount reviews, and operating expense tracking.
• Deliver accurate, stress-tested quarterly forecasts with monthly rolling updates, ensuring alignment with broader corporate objectives.
• Lead the development and communication of financial insights to the senior leadership team and executives, highlighting key drivers, risks, and opportunities relative to plan.
• Partner cross-functionally with Sales Operations, Product, and Corporate Finance to support strategic initiatives and optimize resource allocation.
• Drive enhancements in financial reporting capabilities, including KPI tracking, customer and revenue trend analysis, and topline performance metrics.
• Oversee monthly close activities, including accruals and detailed financial variance commentary for executive reporting packages.
• Develop and maintain financial models to support pricing strategies, go-to-market planning, and other key business decisions.