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About the role
- Responsible for collecting outstanding debt for global distributor accounts.
- To ensure outstanding payments are collected in a timely manner.
- Posting incoming payments.
- Cash Forecasting.
- Bank reconciliations.
- Monitoring the Credit Control inbox daily.
- Creating Partner & Distributor accounts in Salesforce and SAP.
- Sending out invoices/credit notes, monthly statements, and final demands for payments.
- Develop key relationships with partners and distributors to ensure timely payment of invoices.
- Set up and initiate meetings with partners and distributors to resolve any issues relating to the maximisation of cash collection.
- Conduct regular credit analysis to assess customers credit worthiness.
- Dealing with partner and distributor queries.
- Liaising with the Sales and Order Processing teams regarding queries, credit accounts, and order disputes.
- Any other duties that are reasonably required from time to time.
- Help the team achieve DSO targets set.
- Chasing outstanding debt via telephone & email.
- Recovery of outstanding debt.
- Overseeing a large volume of debtors globally.
- Support credit control team to help achieve monthly collection & DSO targets.
- Other Ad hoc duties.
Requirements
- Credit control experience – business to business
- Superb communication skills / inter-personal skills and influencing skills.
- Strong negotiation skills.
- SAP and Salesforce experience.
- Excel proficient.
- Excellent customer service – including written and telephone.
- General administrative skills.
- Microsoft Office.
- Attention to detail.
- Self-motivated and wishing to make a difference.
- Team player.
- Fast learner.
- Organised.
- Zuora.
- Cash Analytics.
Benefits
- Sophos operates a remote-first working model, making remote work the primary option for most employees.
- Employee-led diversity and inclusion networks that build community and provide education and advocacy.
- Annual charity and fundraising initiatives and volunteer days for employees to support local communities.
- Global employee sustainability initiatives to reduce our environmental footprint.
- Global fitness and trivia competitions to keep our bodies and minds sharp.
- Global wellbeing days for employees to relax and recharge.
- Monthly wellbeing webinars and training to support employee health and wellbeing.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
credit controlcash forecastingbank reconciliationscredit analysisdebt recoveryadministrative skillscash analyticsExcel proficiencynegotiation skillscustomer service
Soft Skills
communication skillsinterpersonal skillsinfluencing skillsattention to detailself-motivatedteam playerorganisedfast learner