Sophos

Senior Sales Engineer

Sophos

full-time

Posted on:

Origin:  • 🇧🇷 Brazil

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Job Level

Senior

Tech Stack

AWSCloudCyber SecurityFirewallsKubernetesLinuxPerlPythonSQLTCP/IPUnix

About the role

  • Collaborate with sales teams to evaluate customer needs and propose tailored Taegis solution architectures.
  • Present technical demos and proof-of-concepts that highlight Taegis’s XDR, MDR, SIEM, and open platform capabilities.
  • Support deployment planning, including endpoint agents (e.g., Red Cloak), data collectors, and integration with cloud & network telemetry.
  • Partner with Customer Success Managers (CSMs) to validate requirements and ensure smooth deployment and transition to steady-state operation.
  • Conduct hands-on training sessions, create technical content (e.g., guides, videos), and mentor both customers and internal teams.
  • Serve as an escalation point for complex deployment or integration issues, working closely with engineering and product teams.
  • Document solutions, best practices, and knowledge base articles to enhance customer success.
  • Drive strategy around customers and Partners in Brazil for SecOps portfolio and improve the sales process to recommend best options and push customer success.

Requirements

  • 3+ years in technical presales, deployment engineering, or product support roles—ideally within cybersecurity or SaaS environments.
  • Hands-on experience with endpoint security, threat detection platforms, and integration of telemetry sources (endpoint, network, cloud).
  • Proficiency with UNIX/Linux environments (shell, logs, tools).
  • Cloud infrastructure familiarity: AWS, Kubernetes, or similar platforms.
  • Strong organization, communication, and customer-facing skills—able to explain technical concepts across audiences.
  • Scripting/automation capabilities (Python, Bash, Perl, SQL); experience building internal tools or facilitating deployments.
  • Networking foundation: TCP/IP, GRE, firewalls, intrusion detection concepts, routing, load balancing.
  • Familiarity with cybersecurity platforms: XDR, SIEM, MDR, SOAR, threat intelligence frameworks.
  • Interest or exposure to data-driven security tools and machine learning (e.g., triage, prioritization engines) as applied in Taegis.
  • Strong Portuguese and English communication skills, both written and verbal.
  • Strong analytical skills, oriented to details.
  • Highly organized, multi-tasking skills required.
  • Adaptable and flexible, operating in a fast-paced, dynamic environment and work well under pressure.
  • 50-60% occasional travel occasionally for training and special engagements
  • MS Word, PowerPoint and Excel skills.
  • Knowledge of Sophos products, a plus.
  • Applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.