Sophos

Director, Global Partner Enablement

Sophos

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $161,000 - $268,000 per year

Job Level

Tech Stack

About the role

  • Execute a Partner-First GTM Enablement Strategy
  • Define and execute a global partner enablement strategy aligned to Sophos’ GTM model, partner program tiers, and regional growth priorities.
  • Ensure enablement supports key Sophos motions, including MSP/MSSP managed security services, solution selling, renewals, and expansion.
  • Lead change management initiatives that evolve partner behaviors in support of new GTM motions, platform adoption, and services-led selling.
  • Deliver Role-Based Partner Learning and Readiness Programs
  • Design and scale role-specific partner learning journeys across sales, technical pre-sales, implementation, managed services, customer success, and renewals.
  • Guide partners from onboarding through advanced competency and specialization, aligned to Sophos certifications, accreditations, and partner program requirements.
  • Apply adult learning principles, instructional design best practices, and skills-based frameworks to ensure learning drives behavior change and performance.
  • Maintain content lifecycle governance to ensure enablement stays current with product releases, platform evolution, and threat landscape changes.
  • Support MSP / MSSP Enablement and Field Execution
  • Ensure enablement directly supports MSP and MSSP business models, including recurring revenue motions, operational efficiency, and service differentiation.
  • Establish global enablement standards, frameworks, and governance while enabling regional flexibility based on market needs.
  • Collaborate with Regional Enablement and Field teams to support GTM launches, sales plays, campaigns, and priority partners.
  • Coordinate delivery of enablement such as workshops, simulations, solution playbooks, and technical labs that reinforce real-world execution.
  • Act as an executive escalation point for strategic partner enablement needs.
  • Define and Track Enablement Success Metrics
  • Ensure success metrics are tied to Sophos business outcomes, including partner ramp time, certification attainment, pipeline contribution, deal velocity, adoption, renewal rates, and expansion.
  • Leverage CRM, partner performance data, and field insights to identify skill gaps and optimize enablement investments.
  • Provide executive-ready reporting that demonstrates enablement impact on partner success and revenue growth.
  • Drive Content Strategy with Cross-Functional Leadership
  • Oversee the global partner enablement content strategy, including onboarding programs, solution and security playbooks, labs, partner toolkits, and just-in-time resources.
  • Serve as a cross-functional leader working closely with Product Marketing, Product Management, Partner Programs, Sales, and Channel to ensure alignment and consistency.
  • Build, mentor, and lead a high-performing global partner enablement team (direct and/or dotted-line), operating effectively in a matrixed environment.

Requirements

  • 10+ years of experience in partner enablement, channel sales, customer success enablement, or learning and development within cybersecurity or enterprise SaaS.
  • Deep hands-on experience enabling global channel partners across Americas, EMEA, and APJ, with strong understanding of MSP, MSSP, VAR, and distributor models.
  • Proven success designing and executing role-based, GTM-aligned learning programs that drive measurable partner performance.
  • Experience working closely with Sales, Channel, and Customer Success leaders in a partner-first organization.
  • Data-driven mindset with the ability to define KPIs, analyze performance, and demonstrate enablement ROI.
  • Exceptional executive communication, facilitation, and stakeholder influence skills.
  • Preferred Qualifications:
  • Experience supporting or scaling MSP/MSSP-centric GTM motions.
  • Familiarity with Sophos-style partner programs, certifications, and security solutions.
  • Experience with enablement platforms, LMS/LXP systems, partner portals, CRM (e.g., Salesforce), and content authoring tools.
  • Experience applying AI-driven learning and enablement tools to accelerate partner readiness, adoption & performance at scale.
  • Foundational understanding of instructional design, adult learning theory, and skills-based enablement frameworks.
  • Advanced degree in business, learning, or a related field.
Benefits
  • Sophos operates a remote-first working model, making remote work the primary option for most employees.
  • Employee-led diversity and inclusion networks that build community and provide education and advocacy.
  • Annual charity and fundraising initiatives and volunteer days for employees to support local communities.
  • Global employee sustainability initiatives to reduce our environmental footprint.
  • Global fitness and trivia competitions to keep our bodies and minds sharp.
  • Global wellbeing days for employees to relax and recharge.
  • Monthly wellbeing webinars and training to support employee health and wellbeing.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
partner enablementchannel salescustomer success enablementlearning and developmentGTM-aligned learning programsdata analysisKPI definitioninstructional designadult learning theoryskills-based enablement frameworks
Soft skills
executive communicationfacilitationstakeholder influencementoringleadershipcollaborationchange managementperformance measurementstrategic thinkingproblem-solving
Certifications
Sophos certificationspartner program certifications