Sony

Account Manager

• Lead Strategic Client Relationships Across Commerce Channels
• Drive Revenue Growth Through Merchandising & Commerce Strategy
• Oversee End-to-End Project & Product Development Execution
• Facilitate Cross-Functional Collaboration & Operational Excellence
• Contribute to Business Growth, Innovation & Team Development

Manager

• Website operation: oversee the day-to-day operations of the e-commerce website, building products, ensure correct listings, styling websites and reskins
• Project and campaign management: oversee and execute digital album campaigns from start to finish. Ensure global alignment and timely deliveries
• Promotion planning and executing: collaborate with digital marketing team on promotions and execute on site and across all artist channels
• Data + Analytics: Analyze campaign performance and adjust strategies to improve ROI.
• Inventory management and ordering: ensure sites reflect correct inventory quantities, track inventory between vendors, ensure delivery at warehouses

eComm Manager

Content Marketing Manager

• Support the Content team to further develop an understanding of ingestion and delivery, and project management and take a lead on developing client projects.
• Manage and onboard artists and labels.
• Provide general support to the rest of the Content team.
• Proofread label copy and digital metadata as needed.
• Represent the label along with Release Planning staff at weekly production meetings.
• Maintain Foundation’s website & YouTube channel
• Support the editorial pitching process

Content Specialist – Foundation

Operations

• Support the execution of merchandising strategies to achieve sales, margin, and inventory turnover goals across multiple client accounts.
• Maintain weekly, monthly, quarterly, and annual reporting related to sales performance, inventory trends, product performance, and actionable business insights.
• Manage purchase order entry, tracking, and on-order reporting to ensure timely product deliveries aligned with sales and inventory plans.
• Create, maintain, and troubleshoot SKU libraries across POS systems and client internal platforms, including:
• Product setup
• Pricing management
• Category management
• Product imagery uploads
• Daily system troubleshooting and maintenance
• Partner with Accounting to support invoicing processes, reporting requirements, and month-end, quarter-end, and year-end financial close activities.
• Collaborate cross-functionally with the Head of On-Site Retail, Director of Merchandising, Planning & Allocation teams, Client Services, and Buying teams to support business objectives and operational execution.
• Effectively communicate and coordinate with internal stakeholders including planners, allocators, product teams, and client partners to ensure alignment across merchandising initiatives.
• Support the development and management of merchandise assortments in partnership with the OSR team and vendor network, ensuring alignment with consumer trends, market opportunities, and business objectives.
• Build and maintain strong vendor and cross-functional relationships to support product knowledge, category insights, pricing negotiations, and merchandising opportunities.
• Assist in analyzing market, competitive, economic, and consumer data to identify risks, opportunities, and future merchandising strategies that support overall business growth.
• Conduct competitive retail analysis through store visits, market research, and trend analysis across national and global retail environments, translating findings into actionable merchandising recommendations and product opportunities.

Account Manager

eComm Manager

Content Specialist – Foundation

Merchandise Operations Specialist