Sonsio Vehicle Protection

Marketing Operations

• Supports the execution, administration, and optimization of marketing campaigns, customer communications, and marketing technology platforms
• Serves as the primary day-to-day support resource for Salesforce Marketing Cloud and related marketing systems
• Owns campaign deployment, lead management processes, CRM administration, reporting, and user support
• Assists with user access, system maintenance, documentation, and process management.
• Builds, launches, and monitors marketing campaigns across email, CRM, and digital channels
• Maintains data quality and assists with list management, segmentation, and CRM updates
• Supports lead routing, lead assignment, and lead management processes within Salesforce
• Promotes best practices for system usage and data management
• Identifies opportunities to improve marketing workflows and reduce manual processes.

Marketing Systems Specialist

Manager

• Develop a pro-active working relationship with all assigned JM&A Field Team members across individual Market.
• Provide new store installs of designated programs and support services.
• Create strategy plans with Division Leaders to achieve sales objectives
• Provide routine communication to JM&A Field Team as outlined in the JM&A Sales Process
• Identify and grow the business within a defined territory.
• Develop and maintain existing customers by implementing sales and marketing strategies set forth by the company and JM&A Sales Process.
• Identify, develop and grow new business as needed to attain budget.
• Research, plan and implement sales strategies to increase customer retention and develop new business to maximize opportunities through sales calls, product support and training.
• Monitor and communicate competitive information including pricing, policies, and market strategies for both dealers and JM&A Field Team.
• Fully understand all programs and be able to deliver one-on-one and group presentations and training sessions and overcome program objections.
• Responsible for dealership commitment activities, including relationship building at all levels of the dealership, business planning, goal setting, value selling and retention activities.
• Proactively identify and resolve any customer sales, service and claims issues.
• Coordinate activities and pull in resources as appropriate to meet the needs of the dealership.
• Work with dealership and JM&A Field Team to maximize business.
• Stay abreast of current competitive activity.
• Develop and execute a plan for each dealership with continual follow-up and communication.
• Maintain daily sales activity, contact list and opportunity pipeline in Salesforce.
• Achieve individual quarterly sales objectives
• Ensure all administrative tasks are completed in a timely and accurate manner.
• Other Duties as Assigned

Senior Market Performance Manager

Financial Planning and Analysis

• Serve as a key member of the senior leadership team, providing financial leadership and insight to drive business strategy and execution.
• Partner with the President and executive team on strategic planning, growth initiatives, and operational improvement efforts.
• Translate strategy into actionable financial plans, metrics, and accountabilities.
• Develop and institutionalize KPIs and business metrics that provide forward-looking insights.
• Lead monthly and quarterly business reviews, identifying opportunities, risks, and corrective actions.
• Lead business-unit budgeting, forecasting, and long-range financial planning processes.
• Provide executive oversight of accounting operations, financial reporting, and internal controls through direct leadership of the Controller.
• Ensure the integrity, accuracy, and timeliness of financial reporting in accordance with GAAP and regulatory requirements.
• Promote strong governance, compliance, and ethical standards across the Finance organization.
• Lead, develop, and inspire a multi-disciplinary finance organization, including FP&A and Accounting.

Marketing Systems Specialist

Senior Market Performance Manager

Vice President, Finance