Senior Market Performance Manager

Sonsio Vehicle Protection

Senior Market Performance Manager enhancing dealership performance and customer experience in automotive protection services. Responsible for strategy development, relationship building and sales outcomes.

Posted 6/13/2026full-timeARVADA • California, New York, Pennsylvania, Utah • 🇺🇸 United StatesSenior💰 $104,108 - $106,000 per yearWebsite

About the role

Key responsibilities & impact

Develop a pro-active working relationship with all assigned JM&A Field Team members across individual Market.
Provide new store installs of designated programs and support services.
Create strategy plans with Division Leaders to achieve sales objectives
Provide routine communication to JM&A Field Team as outlined in the JM&A Sales Process
Identify and grow the business within a defined territory.
Develop and maintain existing customers by implementing sales and marketing strategies set forth by the company and JM&A Sales Process.
Identify, develop and grow new business as needed to attain budget.
Research, plan and implement sales strategies to increase customer retention and develop new business to maximize opportunities through sales calls, product support and training.
Monitor and communicate competitive information including pricing, policies, and market strategies for both dealers and JM&A Field Team.
Fully understand all programs and be able to deliver one-on-one and group presentations and training sessions and overcome program objections.
Responsible for dealership commitment activities, including relationship building at all levels of the dealership, business planning, goal setting, value selling and retention activities.
Proactively identify and resolve any customer sales, service and claims issues.
Coordinate activities and pull in resources as appropriate to meet the needs of the dealership.
Work with dealership and JM&A Field Team to maximize business.
Stay abreast of current competitive activity.
Develop and execute a plan for each dealership with continual follow-up and communication.
Maintain daily sales activity, contact list and opportunity pipeline in Salesforce.
Achieve individual quarterly sales objectives
Ensure all administrative tasks are completed in a timely and accurate manner.
Other Duties as Assigned

Requirements

What you’ll need

Bachelor’s Degree or equivalent experience required
Minimum of 5 years of experience in Account Management in Auto Finance or Dealer Operations
Must have an in depth understanding of the auto finance, lending or service business.
Experienced with delivering effective training and service support to dealership personnel.
Ability to effectively build value and strengthen relationships to all levels of the dealership.
Strong communication skills with proven ability to communicate across dealership management and within the company.
Experience working with Salesforce/ CRM tool.
Proficiency at intermediate level with all Microsoft Office products required
Strong and quick assessment skills with ability to critically think in the moment and add value
Meet the requirements of Sonsio’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy.

Benefits

Comp & perks

paid time off
medical
dental
vision
401k match (50% on the dollar up to 7% of employee contribution)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementsales strategycustomer retentionbusiness planningvalue sellingtraining deliverycompetitive analysissales forecastingpipeline managementproblem resolution

Soft Skills

relationship buildingcommunicationcritical thinkingstrategic planningteam collaborationcustomer servicepresentation skillsgoal settingproactive problem solvingadaptability