Accounts Receivable

• Manage the full accounts receivable cycle including collections, billing issue resolution, cash application, credit monitoring, and reporting
• Make collection calls and/or correspondence with customers, focusing on delinquent accounts and DSO results
• Resolve collection issues, process customer credit memos, review account adjustments, and resolve client account discrepancies
• Verify and resolve clients’ billing issues including billing and short payment issues
• Monitor and maintain complete AR portfolio and new account setup
• Monitor customer credit terms and establish/track customer payment plans
• Manage COD accounts; monitor and release held orders
• Monitor, process and reconcile incoming cheque, wire, EFT and credit card payments
• Ensure accuracy of all cash applications and prepare bank deposits
• Prepare various AR reporting for Finance Manager or Director of Finance and run monthly statements
• Assist and occasionally back up the Sales Analyst & Customer Loyalty function
• Participate in team planning meetings and perform other assigned tasks to support internal and external customers
• Enlist sales and senior management when necessary to accelerate collections

Accounts Receivable Administrator

Accounts Receivable Specialist