Accounts Receivable Specialist
PointClickCare
Accounts Receivable Administrator
Sonova Group
full-time
Posted on:
Location Type: Hybrid
Location: Mississauga • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage the full accounts receivable cycle including collections, billing issue resolution, cash application, credit monitoring, and reporting
- Make collection calls and/or correspondence with customers, focusing on delinquent accounts and DSO results
- Resolve collection issues, process customer credit memos, review account adjustments, and resolve client account discrepancies
- Verify and resolve clients’ billing issues including billing and short payment issues
- Monitor and maintain complete AR portfolio and new account setup
- Monitor customer credit terms and establish/track customer payment plans
- Manage COD accounts; monitor and release held orders
- Monitor, process and reconcile incoming cheque, wire, EFT and credit card payments
- Ensure accuracy of all cash applications and prepare bank deposits
- Prepare various AR reporting for Finance Manager or Director of Finance and run monthly statements
- Assist and occasionally back up the Sales Analyst & Customer Loyalty function
- Participate in team planning meetings and perform other assigned tasks to support internal and external customers
- Enlist sales and senior management when necessary to accelerate collections
Requirements
- Experience in Accounts Receivable administration and collections
- Some accounting background
- Knowledge of billing and collections procedures
- Commitment to excellent customer service
- Good working knowledge of Excel, Word, Outlook and SAP
- Strong attention to detail
- Goal oriented with strong ethics
- Excellent written and verbal communication abilities
- Ability to work in a team environment
- Ability to prioritize and manage multiple responsibilities
- A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity required for remote/hybrid functionality at Sonova
Benefits
- Exciting and challenging work environment
- Collaborative culture
- Opportunities for continuous self-improvement
- Opportunities for flexible hybrid model work environment
- A company that values diversity and inclusion
- Rich benefits plan including wellness benefit and paramedical (massage therapist, naturopath, etc.)
- Competitive compensation including variable component
- Employer match on pension contributions
- Mentorship program and career development plans
- Sonova Canada certified Great Place to Work® (May 2024 - May 2025)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
accounts receivablecollectionsbilling procedurescash applicationcredit monitoringAR reportingaccount adjustmentspayment processingcustomer credit termsbilling issue resolution
Soft skills
customer serviceattention to detailgoal orientedstrong ethicswritten communicationverbal communicationteamworkprioritizationtime management