Sonos

Manager

• Define and manage in-app lifecycle strategy
• Develop a roadmap of in-app messaging, education, and engagement
• Design contextual experiences
• Leverage behavioral and event data
• Collaborate cross-functionally
• Measure and optimize
• Integrate with CRM lifecycle
• Champion customer empathy

Lifecycle Manager – In App, Mobile App, Product Led, App Lifecycle

Procurement

• Manage supplier relationships and commercial activities such as business and technology reviews, RFQs, and roadmap/strategy discussions.
• Craft comprehensive commodity and business strategies aimed at maximizing efficiency and driving down costs through strategic initiatives.
• Lead executive business reviews with internal/ external stakeholders.
• Establish commodity strategic direction by working with our technical teams, understanding the technical and the necessary business requirements that allow for a competitive advantage and position us for profitable growth.
• Build robust supply chains based on product requirements and needs at the most basic levels of our supply chain to ensure that we have a complete and thorough understanding of the Sonos supply chain.
• Ensure continuity of supply.
• Set up long-term/ short-term capacity planning with supplier, partner with Operations and Material teams to schedule supply to meet Sonos’s component demand.
• Collaborate with Product design and Engineering teams to review initial specifications of the parts/modules recommend sources to influence technical decisions in early phase of the program.
• Be able to manage multiple projects in parallel.
• Evaluate technical and business risks, analyze based on the data and create mitigation plans/alternatives.
• Support management of development builds, materials, and any risk to execute successful ramp in NPI stage.

Global Sourcing Manager – Electrical Components

Compliance

• Ensure Sonos' products meet all regulatory test requirements, such as safety (IEC 62368-1, IEC 62133), Energy Efficiency, Electronic Magnetic Compatibility (FCC part 15B, EN 301 489-1, EN 301 489-17, CISPR32) and Radio Frequency (FCC part 15C and E, EN 300 328, EN 301 893, SRRC Regulation No. 129, MIC certification).
• Act as part of the Compliance Engineering team responsible for all new product designs and ongoing compliance of products in production, including but not limited to, expanding the new frequency range for market access, maintaining current product design sustainability, and qualifying alternate sources for design performance and sustainability.
• Own regulatory compliance testing projects for Sonos from requesting the quote to pre-testing hardware and system to meet the regulatory requirements as well as arranging testing lab for chamber time and certifying products at the third party lab to obtain the certification and test reports.
• Collaborate with cross-functional teams to ensure compliance schedules match the overall program schedule.
• Inform the product leadership team with potential risk and provide mitigation suggestions to work with the team, facilitating the debugging activities to ensure the certification schedule meets the milestone.
• Work with third party labs to obtain new certifications and renewal certificates, achieve compliance for Sonos products, develop and implement compliance strategies for global market expansion (North America, EU, UK, LATAM, APAC…).
• Work with CM/JDM to track the certification status to meet the overall program timeline.
• Perform compliance tests for safety (Hi-Pot, Touch current, Abnormal single fault), Electronic Magnetic Compatibility (Radiated Emission, Conducted Emission, Telco Emission, Immunity) and Radio Frequency (DFS, Adaptivity, Rx blocking, Contention Based Protocol, carrier sense, Duty Cycle, PSD, Spurious Emission, Harmonic, Out-of-band) certification.
• Analyze test data and document the results, including evaluating testing data between different labs and correlating data to ensure compliance data are within the acceptable tolerance and meet sonos compliance specification.
• Prepare regulatory documents and submit to regulatory agencies to resolve Compliance issues, including but not limited to, working with regulatory reviewers to adjust and provide sufficient technical information (antenna specification, theory of operation, Critical component list, block diagrams, test reports and DoCs) to the certified body or notified body to move forward with the review process to obtain certificates on time.

Lifecycle Manager – In App, Mobile App, Product Led, App Lifecycle

Global Sourcing Manager – Electrical Components

Hardware Compliance Engineer