Benefits Specialist
Sonic Healthcare USA
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Texas • United States
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About the role
- Act as the primary point of contact for employee benefits inquiries, providing timely resolution and guidance
- Administer employee benefits programs, including medical, dental, vision, life insurance and disability plans
- Coordinate benefit enrollments, changes, terminations, and open enrollment activities
- Conduct employee outreach for dependent verifications, Hawaii HC-5 forms, qualifying life events (QLEs), and related requirements
- Ensure benefits data is accurately maintained in HRIS and payroll systems
- Prepare, process, reconcile, and ensure timely payment of benefits invoices
- Communicate benefits information to employees through presentations, written materials, and one-on-one support
- Manage and maintain effective relationships with HR partners, benefits vendors, brokers, and third-party administrators
- Assist with audits and reporting
- Support benefits-related projects, process enhancements, and continuous improvement efforts
- Partner with divisional HR teams to address benefit inquiries, employee outreach, and issue resolution
- Ensure ongoing compliance with federal, state, and local regulations, including ERISA, COBRA, HIPAA, ACA, and FMLA
Requirements
- BS/BA in business administration, human resources, or other relevant field
- 3-5 years of successful work experience as a Benefits or Leave Administrator
- Maintains extensive working knowledge of all leave of absence policies and practices, current FMLA federal legislation, ADA, and state and jurisdictional leave laws
- Working knowledge of US employee benefits regulations and guidelines (ERISA, Cafeteria Plan)
- Excellent customer service skills with a sense of urgency
- Effective verbal and written communication skills
- Commitment to staying current on federal, state, and jurisdictional laws and regulations
- Ability to work independently, well organized with attention to detail, self-motivated, and manage several competing priorities
- Proficiency with Microsoft Office (Excel, PowerPoint, Word) or related software
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
employee benefits administrationleave of absence policiesFMLAADAUS employee benefits regulationsCafeteria Plandata maintenance in HRISinvoice processingauditingreporting
Soft Skills
customer serviceverbal communicationwritten communicationorganizational skillsattention to detailself-motivationtime managementrelationship managementproblem-solvingsense of urgency
Certifications
BS/BA in business administrationBS/BA in human resourcescertification in employee benefits