Experienced IT System Administrator – Unified Communication, VoIP, Technical Project Coordination

Sonic Healthcare Germany GmbH & Co. KG

full-time

Posted on:

Location Type: Office

Location: Hamburg • Germany

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Tech Stack

LinuxVoIP

About the role

  • Operation & development: Installation, configuration and reliable maintenance of our unified communication system landscape
  • Cisco UC expertise: Administration and continuous optimization of the Cisco Unified Communications Manager (CUCM/CallManager) environment as well as connected third-party solutions
  • Technical implementation: Analyze business requirements, derive technical tasks and produce precise documentation
  • Quality & stability: Plan and implement updates, functional tests and other quality assurance measures
  • Support: Independently handle tickets in 2nd- and 3rd-level support
  • Project work: Participate in planning, coordinating and implementing IT and infrastructure projects in the UC area

Requirements

  • Completed IT training or degree and several years of professional experience in a similar role
  • Solid knowledge of digital telecommunications and unified communication architectures
  • Experience with VoIP technologies (SIP, QoS), VLANs and common network infrastructures
  • Very good knowledge of Cisco UC technologies (e.g., Jabber, Webex, CUCM, CUBE, Expressway, Ascom DECT)
  • Familiarity with tools and processes for incident and request management (e.g., ITIL environment)
  • Good knowledge of at least one operating system (Windows or Linux)
  • Analytical, solution-oriented working style and a strong commitment
  • Strong team and communication skills and a service-oriented mindset
  • Structured work organization as well as transparent communication and coordination on equal terms with internal customers and IT departments
Benefits
  • Respectful working environment and collaboration on equal terms
  • Responsible role within the healthcare system
  • Training and development opportunities
  • Staff canteen with affordable meals
  • Subsidy for the Deutschlandticket (Germany public transport pass)
  • Shuttle service between the laboratory and the S-Bahn station
  • Employee parking
  • Bike or e-bike leasing via JobRad
  • Support for capital-forming savings contributions (vermögenswirksame Leistungen)
  • Employee discounts & Corporate Benefits
  • 30 days of vacation plus various special leave days
  • Subsidy for health-oriented sports classes and mobile massages
  • Anonymized blood count analysis once per year
  • Free mental health coaching with the Fürstenberg Institute
  • Company events and department Christmas parties
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Cisco Unified Communications ManagerVoIP technologiesSIPQoSVLANsCisco JabberWebexCUBEExpresswayAscom DECT
Soft Skills
analyticalsolution-orientedstrong commitmentteam skillscommunication skillsservice-oriented mindsetstructured work organizationtransparent communicationcoordinationinterpersonal skills
Certifications
IT trainingIT degree