Sonic Healthcare Germany GmbH & Co. KG

Research Scientist

• Leading and executing projects
• Technical supervision and support of staff
• Organising workflows within the department
• Medical pre-validation of findings
• Handling inquiries from referring physicians/clients
• Conceptual and planning work in coordination with management

Research Associate – Microbiology

Customer Support

• Technical coordination of the DFÜ (remote data transmission) team
• Ensure smooth operation of laboratory software at customers' sites
• Review and optimize internal departmental workflows
• Coordinate duty and vacation schedules
• Provide professional development and technical training for the team
• Serve as point of contact for medical practices and laboratory submitters on lab IT questions
• Install communication software and hardware for our customers (primarily remote, on-site when necessary)
• Maintain and support our communication programs, from remote data transmission to online laboratory requisitions, in a hotline environment
• Maintain master data within the laboratory information system (LIS)
• Train practice and laboratory staff

Team Coordinator IT Customer Support

• Take over the technical support and configuration of our laboratory information system patho.net
• Actively contribute to the further development of support processes
• Analyze complex inquiries escalated from L1 support
• Configure modules, devices, user and site parameters within the LIS
• Maintain and monitor HL7, LDT and proprietary interfaces to external systems
• Support rollouts, conduct training sessions and ensure knowledge transfer
• Work closely with development and administration teams, central operations and the laboratory sites

Support Specialist L2 – Product Configuration, Laboratory Information Systems

Human Resources

• Responsible for the entire applicant management process: creating and posting job adverts, scheduling interviews, conducting interviews through to onboarding
• Liaison with external staffing agencies
• Proficient use of our applicant tracking system (ATS)
• Drafting employment contracts, reference letters, contract amendments, etc.
• Maintaining the digital personnel files
• Handling HR-related inquiries from our employees
• Supporting HR management in various HR projects

HR Generalist – Part-time

Procurement

• Master data management: creation, maintenance and cleansing of material master data
• Internal and external contact person for specialist departments and business partners
• Support in standardizing and automating master data processes and in implementing new functions and interfaces
• Support the ERP team with the migration of legacy data from all Sonic group companies in Germany
• Prompt handling of requests and direct coordination with procurement management

Procurement Master Data Specialist

Public Relations

• Carrying out safety-related inspections and tests
• Maintenance, servicing and testing of laboratory auxiliary equipment
• Project work in cooperation with building/facilities and IT teams

Electrical Specialist – DGUV V3 Inspector, Field Service

Auditor

• Prepare and conduct internal audits, perform data analyses, and provide advisory support in Finance/Operations, e.g., procurement, accounting, healthcare billing, and HR/payroll in our partner laboratories (independently and as part of a team)
• Prepare reports, document recommended actions, and follow up on activities
• Maintain close, trusted collaboration through active listening and solution-oriented actions with all laboratory locations in Europe as well as with the corporate headquarters in Sydney
• Ensure constructive and respectful communication with all stakeholders, including in challenging situations
• Serve as a competent and trusted point of contact for process-related questions across the entire corporate group

Internal Auditor

Administration

• Design, build and further develop central IT infrastructures in the data center
• Operation, securing and monitoring of central applications
• Technical support of central applications including release management, interface operation (HL7, LDT) and performance monitoring
• 2nd-level support for central applications
• Technical operations documentation and ensuring system stability
• Administration and hardening of Windows systems in the data center
• Planning, implementation, securing, operation and monitoring of the central network infrastructure
• Participation in the design, planning, coordination and implementation of central IT projects
• Introduction and operation of new central services and software solutions
• Implementation of data protection and IT security requirements in a medical environment (e.g., GDPR, ISO 27001)

Senior Windows Data Center Administrator – Software Support Specialist

Accounts Receivable

• Verification, posting and investigation of incoming payments
• Monitoring and resolving open items
• Managing dunning and collection processes
• Account maintenance and reconciliation
• Maintaining master data

Accounts Receivable Clerk

• Operation & development: Installation, configuration and reliable maintenance of our unified communication system landscape
• Cisco UC expertise: Administration and continuous optimization of the Cisco Unified Communications Manager (CUCM/CallManager) environment as well as connected third-party solutions
• Technical implementation: Analyze business requirements, derive technical tasks and produce precise documentation
• Quality & stability: Plan and implement updates, functional tests and other quality assurance measures
• Support: Independently handle tickets in 2nd- and 3rd-level support
• Project work: Participate in planning, coordinating and implementing IT and infrastructure projects in the UC area

Experienced IT System Administrator – Unified Communication, VoIP, Technical Project Coordination

Consultant

• Project planning and introduction of D365 FO at our locations
• Support in the implementation and optimization of the system
• Ensure system operation through close collaboration with key users
• Training and support of end users and key users

In-house Consultant, ERP D365 FO – Finance & Controlling

Backend Engineer

• Develop new and enhance existing web-based innovative software solutions for the healthcare (human medicine) sector
• Requirements and system analysis, software design, implementation and further development of software products within the team based on Clean Code and Domain-Driven Design
• Evaluate new technologies and prototype solution approaches
• Testing and support for the support team, and assistance during rollout
• Support the support team with complex troubleshooting (3rd-level support)
• Mentor less experienced team members

Senior Kotlin Software Developer

Counselor

• Clinical hygiene consultation and support for medical practices, hospitals and other healthcare facilities on all matters of hygiene, infection prevention and infectious diseases
• Multidisciplinary collaboration with medical colleagues from various specialties, hygiene-appointed physicians and hygiene officers in the facilities supervised by ZHI
• Development of hygiene plans and guidelines
• Conducting training sessions on current topics in infection prevention

Specialist Physician for Hygiene and Infectious-Disease Consultation

• Support HR managers in applicant management and onboarding.
• Prepare various HR documents from entry to exit (employment contracts based on templates, contract amendments, certificates, reference letters, etc.).
• Responsible for maintaining personnel master data and general document management.
• Responsible for deadline management (probation periods, salary adjustments, birthdays and anniversaries).
• Work closely with the payroll team and take responsibility for payroll processing.
• Provide organizational support for recurring appointments (e.g., flu vaccinations or preventive medical check-ups).

HR Assistant, Part-time

• Telephone support and consultation for physician practices
• Transmission of laboratory results to outpatient physicians by phone or electronically
• Data maintenance in the laboratory information system
• Blood sampling and patient care in the on‑site laboratory
• Reception of visitors
• Support with digital order entry for medical practices