Level 2 Field Support Technician – Mobile
SONDA
full-time
Posted on:
Location Type: Office
Location: Jundiaí • Brazil
Visit company websiteExplore more
Tech Stack
About the role
- Monitoring backlog and SLAs
- Rapid resolution of support tickets
- Maintenance of desktops and monitors
- Installation and configuration of software and Windows and Linux operating systems
- Printer maintenance
- Mobile phone maintenance and battery replacements
- Hardware maintenance
Requirements
- Experience in desk-side support and hardware and software maintenance
- Knowledge of printer maintenance
- Technical diploma, certification, or vocational training in a related field
Benefits
- Flexible work arrangements to support work–life balance
- Professional development and continuous skills growth tailored to your interests
- A collaborative, diverse, and innovative environment that encourages teamwork
- SONDA Academy: a learning platform aimed at maximizing your professional development
- Hybrid work
- SONDA Wellness: a program designed to support your personal and professional balance through initiatives focused on physical, mental, and social well‑being
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
desktop supporthardware maintenancesoftware installationWindows operating systemLinux operating systemprinter maintenancemobile phone maintenancetechnical supporttroubleshootingbacklog monitoring
Certifications
technical diplomacertificationvocational training