Support Technician
SONDA
full-time
Posted on:
Location Type: Office
Location: Campos Elíseos • Brazil
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About the role
- Act as a technical point of contact for customers, striving to deliver added value in resolving issues related to the installation, maintenance, and use of SONDA products.
- Responsible for providing an appropriate level of support to customers who contact SONDA solution centers.
- Maintain a high level of customer satisfaction by following established guidelines and procedures.
Requirements
- Previous experience in the field.
- Technical diploma or a university degree in a related area.
Benefits
- Flexible working arrangements that promote work–life balance.
- Professional development and continuous skills growth aligned with your interests.
- A collaborative, diverse, and innovative environment that encourages teamwork.
- SONDA Academy: a learning platform designed to maximize your professional development.
- Hybrid work.
- SONDA Wellness: a program designed to support your work–life balance, offering a range of initiatives focused on your physical, mental, and social well-being.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer satisfactiontechnical supportproblem solvingcommunication
Certifications
technical diplomauniversity degree