Solutions Metrix

Software Engineer

• Lead solution design and architecture for enterprise integration initiatives.
• Define and own integration reference architectures, reusable patterns, and best practices.
• Lead solution design sessions with clients, architects, and business stakeholders.
• Design robust, secure, and scalable solutions using Boomi AtomSphere (Atoms, Molecules, API Management, Master Data Hub, B2B/EDI).
• Develop architecture documents (HLD, LLD) and ensure adherence during delivery.
• Oversee error-handling strategies, retry/replay mechanisms, and performance tuning for mission-critical integrations.
• Establish coding standards, reusable libraries, and design patterns for the practice.
• Conduct code reviews, architecture assurance, and quality gates for all projects.
• Define security and compliance standards (OAuth2, mTLS, token lifecycles, PII handling).
• Ensure all integrations are aligned with industry best practices and regulatory requirements (e.g., PCI, SOC2, HIPAA, GLBA).
• Work closely with Pre-Sales / Solution Consultants to support RFPs, demos, and SOW estimation.
• Collaborate with DevOps to establish CI/CD pipelines, environment strategies, monitoring, and alerting.
• Mentor and coach Boomi developers and junior architects, building strong delivery teams.
• Drive the creation of accelerators, templates, and industry-specific connectors to reduce delivery timelines.

Senior Boomi Developer

Customer Success Manager

• Provide expert advice for Banks and Credit Unions to optimize and improve business operations using CRM automation.
• Analyze client business processes to identify requirements and opportunities for CRM optimization.
• Develop training materials and deliver workshops for users and provide post-go-live support to ensure smooth adoption.
• Automate repetitive tasks and develop workflows to streamline operations and enhance customer engagement.
• Develop robust CRM system architectures and detailed designs based on client requirements.
• Participate in agile ceremonies and maintain project documentation, ensuring the successful delivery of CRM initiatives on time and within scope.
• Bridge strategic planning with hands-on implementation.
• Build release plans, develop solutions, and ensure quality assurance through testing plans.
• Proactively identify and resolve potential issues.
• Contribute to the development of business applications and thought leadership content.
• Mentor junior consultants and support the growth of the CRM practice.
• Address complex project challenges and manage conflict in dynamic client situations.

Functional CRM Consultant

IT Support

• Manage and maintain the company’s IT infrastructure, including on-premise and cloud resources
• Implement and oversee security protocols and conduct regular system updates and audits
• Install, configure, and upgrade computer hardware components and software applications
• Diagnose and troubleshoot hardware, software, or network issues promptly
• Maintain thorough documentation of all IT systems and changes
• Oversee regular data backup operations and verify that restore procedures work effectively
• Lead desktop support and helpdesk efforts for our staff
• Monitor system and network performance, and plan for capacity and storage needs
• Handle IT onboarding and offboarding processes for employees
• Proactively identify opportunities to improve IT operations and implement best practices

Senior IT Administrator

Project Manager

• Manage project execution, ensuring strict adherence to budget, schedule, and scope.
• Collaborate with project personnel to identify and resolve issues promptly and efficiently.
• Monitor and track project milestones and deliverables to ensure they meet quality standards.
• Identify the need for initial or supplemental project resources and make effective allocations.
• Develop and update project plans for information technology projects, including objectives, technologies, systems, schedules, funding, and staffing.
• Perform risk assessments to develop strategies for managing and mitigating project risks.
• Prepare comprehensive project status reports by collecting, analyzing, and summarizing information and trends.
• Establish and execute a project communication plan to keep all stakeholders informed and engaged.
• Monitor the performance of project team members, providing feedback and maintaining performance documentation.
• Negotiate with project stakeholders or suppliers to obtain necessary resources or materials.
• Oversee the success of the project portfolio by putting in place the required governance and reporting processes.
• Produce bi-weekly invoicing report for finance to invoice the correct amount to customers.
• Manage escalations, assist project teams in critical situations or when projects are off track, and effectively engage in difficult conversations with customers.
• Ensure when a new contract gets signed, the transition to the delivery team gets executed promptly and according to the established process.
• Coach the delivery team on current processes and project management best practices.

Senior Project Manager

QA Engineer

• Build an automated testing system for web applications used in Creatio-based products (CI/CD, environments, automation strategy).
• Define and maintain quality standards, testing methodologies, and coverage approaches.
• Develop and maintain UI and API automated tests using modern tools (Playwright or similar frameworks).
• Define the testing strategy for new products and major changes (test strategy, test approach).
• Manage the full testing lifecycle: planning, requirements analysis, risk assessment, and preparation of test data.
• Prepare and control the quality of test documentation: Test Plans, Test Cases, Bug Reports.
• Continuously improve testing processes and increase the level of automation.
• Collaborate with architects, team leads, and development teams to ensure optimal quality solutions.
• Mentor QA team members and participate in QA hiring.

Senior Boomi Developer

Functional CRM Consultant

Senior IT Administrator

Senior Project Manager

QA Lead