Solutions Journalism Network

Deputy Director, Solutions Insights Lab

Solutions Journalism Network

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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Salary

💰 $100,000 - $120,000 per year

Job Level

Lead

About the role

  • The Deputy Director is responsible for the operational integrity and systemic scalability of the Solutions Insights Lab.
  • This role has a bird's-eye view of the Lab's projects, with specific focus on infrastructure and interdependencies related to capacity planning, budgets, project deliverables, and workflow.
  • The Deputy Director runs operations and formalizes processes across projects for the Lab and its integration points with other Solutions Journalism Network (SJN) programs and systems.
  • Beyond oversight, the Director is a process innovator, building resilient infrastructure and clear protocols that allow the editorial and research teams to focus on generating high-quality insights while ensuring the Lab's growth is both ethical and efficient.
  • In this role the Deputy Director will anchor operational and organizational coordination—creating clear project plans, managing day-to-day workflow across multiple projects, coordinating timelines and deliverables, and ensuring strong communication across the team.
  • They strengthen internal systems and workflows that enable the Lab to scale: improving coordination between work streams, developing templates and project infrastructure, maintaining cross-project knowledge management systems (for example, a shared Insights Library, coding templates, consistency across interview guides), and creating clarity, structure, and accountability across roles.
  • The role ensures that the Lab operates as a coordinated portfolio of projects rather than separate and disconnected streams, helping consolidate insights and support thought leadership on how individual projects' insights intersect and contribute to the Lab's overarching knowledge sharing.
  • The Director also contributes to strategic leadership, working closely with the Chief Managing Director to shape and advance priorities, plan ahead, and build the systems the Lab needs as it grows.

Requirements

  • 7-10 years of experience working in a leadership role in a fast-paced environment, including managing direct reports.
  • Familiarity with social entrepreneurship, social innovation, or impact-focused organizations.
  • Experience communicating social impact through storytelling or narrative.
  • Experience with collaborative creative processes involving multiple stakeholders or network partners.
  • Leadership experience in a mid-size nonprofit or private venture ($3M–$10M budget) where you have successfully scaled operations during a period of organizational growth.
  • A deep understanding of the current challenges facing the international development ecosystem and a passionate commitment to the role that solutions-oriented research plays in strengthening capacity for change.
  • Ability to travel.
  • Knowledge of social science research methods, particularly qualitative methods and how interviews, coding, synthesis, and insight development move through a pipeline.
  • Experience supporting teams through change and ambiguity, including evolving priorities, shifting timelines, or new tools and systems.
  • Fluency in a second language.
  • Knowledge of international development landscapes and the social, economic, and environmental challenges communities navigate globally.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
social science research methodsqualitative methodscodinginsight developmentcapacity planningproject managementworkflow managementbudget managementknowledge management systemsprocess innovation
Soft Skills
leadershipcommunicationcollaborationstrategic planningorganizational coordinationstorytellingadaptabilityproblem-solvingteam supportaccountability