Solo Network

Support Engineer

• Work in the Cloud Support area, providing high-complexity technical support to internal and external clients, ensuring the stability and continuity of cloud services.
• Stay continuously updated on the major cloud platforms (Azure, GCP, AWS, and others), applying advanced solutions aligned with industry best practices.
• Conduct ad-hoc training sessions and prepare process and solution documentation to disseminate knowledge to the Level 1 (L1) support team.
• Configure and manage cloud services (virtual machines, virtual networks, storage, databases, application services, identity and access management, network infrastructure, Kubernetes infrastructure, etc.).
• Collaborate with technical teams (DevOps, Security, Data, etc.).
• Implement cloud solutions (IaaS, PaaS, or SaaS) according to ticket requirements.
• Provide technical consulting to Solo clients, resolving issues and answering questions related to cloud platforms.
• Keep up to date with the latest cloud trends and technologies by participating in training, workshops, conferences, etc.
• Participate in technical meetings and discussions to provide insights and guidance on the use of the clouds supported by Solo.
• Document tickets.
• Provide technical support to clients.
• Design cloud architectures.
• Automate infrastructure tasks (IaC) using market-standard tools such as ARM, PowerShell, Azure CLI, Terraform, etc.
• Act as a technical reference point for support analysts.

Cloud Support Analyst, Mid-level

Analyst

• Work in the Project Delivery area, delivering Cloud solutions according to the scope defined in projects.
• Stay up to date on the latest trends and technologies of the major clouds (Azure, GCP, AWS, etc.).
• Configure and manage Cloud services (virtual machines, virtual networks, storage, databases, app services, etc.) according to project requirements.
• Provide technical enablement to clients during project execution.
• Collaborate with technical teams (DevOps, Security, Data, etc.) to deploy applications to Azure, GCP and AWS.
• Collaborate with stakeholder areas on scope definitions, technical proposals, architecture and solution validation.
• Monitor Cloud service performance and take corrective actions when necessary during project execution.
• Provide technical consulting to Solo clients, troubleshooting issues and answering questions during project execution.
• Stay current on Cloud trends and technologies by participating in training and conferences.
• Participate in technical meetings and discussions to provide insights and guidance on the Clouds supported by Solo.
• Document configurations and procedures performed in projects for future reference.
• Provide Technical Support to Solo Network clients.
• Support the definition of Project architecture.
• Automate infrastructure tasks (IaC) using market-standard tools such as ARM, PowerShell, Azure CLI, Terraform, etc.

Cloud Project Analyst, Mid-level

Account Manager

• Manage and expand a portfolio of strategic clients
• Identify new opportunities and generate new business
• Lead technical and commercial meetings
• Work alongside pre-sales to build solutions
• Negotiate contracts and ensure excellent delivery

Senior Account Manager

• Manage and grow a portfolio of public sector clients;
• Identify and prospect new business opportunities within government agencies;
• Understand clients' technical and regulatory environments and propose appropriate solutions;
• Lead technical and commercial meetings, presenting the company's portfolio;
• Collaborate with pre-sales to build proposals and solutions;
• Negotiate contracts and ensure commercial targets are met;
• Monitor and ensure delivery of solutions according to scope and expectations;
• Ensure compliance with sales policies and public-sector compliance requirements;
• Develop relationships with vendors, partners and stakeholders;
• Participate in events, training and market initiatives;
• Monitor competitors and identify strategic opportunities.

Senior Account Manager – Government Focus

Sales Engineer

• Map and analyze implementation requirements with clients.
• Conduct discovery sessions and gather workflows to understand processes and business needs.
• Design and implement customized solutions using the monday.com suite.
• Configure advanced features related to governance, security, and access management.
• Install and configure platform templates, apps, and automations.
• Provide technical support and troubleshooting for implemented environments.
• Plan and deliver training for client users and teams.
• Identify opportunities for automation and process optimization within the platform.
• Plan, test, and execute data migrations to monday.com.
• Plan and implement integrations with third-party applications.
• Support the pre-sales team in preparing technical estimates for commercial proposals.
• Collaborate with leadership on the creation and evolution of the monday.com service portfolio.
• Work on multidisciplinary projects alongside other teams in the company.
• Contribute to the technical development of other team members.
• Create metrics, dashboards, and reports to monitor results and the performance of implemented solutions.

Solutions Architect

Security Analyst

• Work in the Information Technology area with a focus on security in Microsoft Azure environments.
• Perform security analyses and risk assessments in Microsoft Azure environments.
• Implement and configure cloud security controls, including access policies, firewalls, monitoring, and threat protection.
• Configure and manage Microsoft data protection solutions.
• Conduct security testing and vulnerability assessments on systems and applications hosted in Azure.
• Monitor security events, investigating and responding to security incidents.
• Work closely with development, infrastructure, and operations teams.
• Support Azure migration and deployment projects.
• Provide technical guidance and training related to information security.
• Collaborate with vendors and partners.
• Stay up to date on new threats, trends, and best practices for cloud security.

Junior Azure Security Analyst

Public Relations

• Atuar como especialista técnico no ciclo de pré-vendas, apoiando o time comercial na qualificação e construção de oportunidades;
• Conduzir reuniões de discovery e desenhar arquiteturas escaláveis, seguras e otimizadas em Azure;
• Elaborar propostas técnicas, escopos, estimativas, business cases (TCO/ROI) e roadmaps de implementação;
• Liderar apresentações executivas, workshops, POCs e POVs;
• Garantir aderência entre proposta e execução junto aos times de engenharia;
• Ser referência técnica, apoiando o desenvolvimento do time e representando a empresa em iniciativas com a Microsoft.

Senior Pre Sales Data

Full-stack Engineer

• Atuar na área Técnica, liderar e contribuir para o desenvolvimento de software de alta qualidade.
• Garantir a entrega de soluções eficientes e inovadoras.
• Liderar equipes de desenvolvimento, fornecer orientação técnica e garantir a implementação de melhores práticas.
• Colaborar com outros membros da equipe para entender os requisitos do cliente.
• Projetar e desenvolver soluções de software complexas.
• Realizar testes de unidade e integração.
• Resolver problemas de programação e depurar código.
• Manter-se atualizado com as últimas tendências e tecnologias.

Engenheiro de Software – PL

• Serve as the Trusted Advisor for Solo clients, defining and monitoring efficient, scalable technology strategies focused on maximizing IT outcomes and growth.
• Proactively drive the client’s technical journey, supporting strategic decisions, optimizing cloud environments, and promoting the continuous evolution of infrastructure.
• Combine expertise in Cloud (Azure, AWS and/or GCP), Windows and Linux infrastructure, networking, security and FinOps, with experience in microservices, Kubernetes, DevOps and AI solutions.
• Perform technical and financial monitoring of environments, generate cost insights, apply best practices and facilitate communication between Solo teams and the client.

Technical Account Manager (Mid-level)

Architect

• Lead the design of modern data architectures (Lakehouse, Data Mesh, Medallion, etc.) for analytical and operational environments;
• Work closely with engineering, BI, Data Science, and Generative AI teams to ensure technical cohesion and alignment with business objectives;
• Define standards for data modeling, ingestion, processing, and data governance;
• Support the construction of scalable pipelines using DataOps and CI/CD practices;
• Make technical decisions based on hands-on data engineering experience;
• Conduct technical reviews and support tool selection and best practices;
• Interact with business stakeholders and client executive teams to recommend appropriate and sustainable solutions.

Senior Data Architect

Business Intelligence Analyst

• Work in the technology area, responsible for analyzing structured data and developing dashboards and reports that support decision-making across the company's various areas.
• Your main focus will be transforming data into clear, accessible visual information, enabling strategic and operational insights that contribute to the organization's growth and efficiency.
• Handle more complex cases, as well as perform other related and inherent duties of the role.

Junior Business Intelligence Analyst

AI Engineer

• Practical experience with:
• Supervised and unsupervised Machine Learning
• Data preprocessing and analysis
• Model evaluation (metrics, validation)
• Experience working on real projects
• Strong knowledge in:
• Python (pandas, numpy, scikit-learn)
• Applied basic statistics
• Version control (Git)
• Nice-to-have:
• Basic MLOps knowledge
• Experience integrating models into APIs
• This professional should already be able to:
• Understand a business problem
• Propose a modeling approach
• Implement, test and tune models
• Request help primarily for technical decisions rather than for basic execution

Mid-level Artificial Intelligence Engineer

• The Dynamics Solutions Architect is responsible for analyzing Solo's business processes and challenges.
• Identifying the best available approaches and technologies.
• Designing architectures and technical solutions that optimize the use of Dynamics.
• Ensuring proper integration of Dynamics with other systems and applications already in use at the company.