solo.io

Technical Writer

• Plan, write, and maintain high-quality customer-centric content for Solo.io's enterprise products and open source communities, including step-by-step instructions, API, CLI, GUI, Helm, and other reference documentation.
• Effectively manage multiple documentation projects simultaneously, balancing competing priorities and deadlines.
• Proactively engage with engineers, product managers, customer success, and the field to gather accurate technical details, assess documentation needs, verify customer use cases, and validate documentation.
• Champion a "docs as code" approach, integrating documentation into the development lifecycle.
• Test product features, APIs, CLI, and workflows to verify accuracy, reproduce procedures, and uncover gaps or ambiguities before publishing documentation.
• Contribute feedback on usability, terminology, and design during product development and pre-release testing.
• Participate in frequent, collaborative peer reviews, offering and receiving feedback openly and constructively, with a focus on quality improvement.
• Help evaluate, adopt, and develop new tools or workflows that make the documentation processes more efficient.

Senior Technical Writer

Full-stack Engineer

• Design and deliver responsive, accessible, and user-friendly interfaces for our cloud-native and AI-driven products.
• Build fullstack features that integrate seamlessly with powerful backend systems.
• Collaborate with product designers to transform concepts into polished, functional applications.
• Optimize applications for performance, scalability, and cross-browser compatibility.
• Contribute to APIs and backend services that power rich frontend functionality.
• Participate in code and design reviews, driving technical excellence across the stack.
• Champion UI/UX best practices and advocate for the customer experience.
• Help evolve our engineering processes and tools as we scale.

Fullstack Engineer

• Deliver high-quality solutions to the complex technical problems our customers are facing.
• Manage and optimize our APIs within cloud-native environments, maintaining a seamless user experience.
• Transform ambiguous requirements into actionable tasks, focusing on high-impact deliverables.
• Challenge the status quo by proposing ambitious and innovative solutions to drive the product forward.
• Introduce and uphold best practices to ensure the health and maintainability of our codebase.
• Mentor and guide team members, offering constructive feedback during code and design reviews.
• Participate in the hiring process to identify and recruit top engineering talent.
• Contribute to and work on OSS projects like kagent, agentgateway, and kgateway and integrate with Istio’s Ambient Mesh.
• Work with Kubernetes, Envoy, Istio and AI tooling, protocols and standards (MCP, A2A) and review customer feedback to promote adoption and simplify usability of complex technology.

Senior Technical Writer

Fullstack Engineer

Senior AI Software Engineer