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Senior Facilities Field Manager
[solidcore]
full-time
Posted on:
Location Type: Hybrid
Location: Arlington • Virginia • United States
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Job Level
About the role
- Play a critical leadership role in ensuring our 170+ studios nationwide operate smoothly and safely by leading centralized facilities operations, managing day-to-day workflows, and building scalable systems to support our growing footprint.
- Directly oversee facilities operations 170+ studios across our network and manage emergency service budgets while driving a major operational transformation.
- Ensure critical issues impacting class operations and revenue (e.g., HVAC, equipment failures) are prioritized and resolved within 24-48 hours
- Supervise and support Facilities Coordinators, providing guidance, training, and performance feedback
- Build team capacity to handle projected network growth and increasing work order volume
- Support asset management initiatives that protect revenue and improve client experience (e.g., HVAC & plumbing performance)
- Develop emergency response protocols and after-hours escalation procedures for business-critical failures
- Partner with the Senior Facilities Asset Manager to translate long-term asset strategies into daily field execution
- Collaborate with Studio Operations, Field Ops, New Studio Openings, Construction, and Finance teams to ensure facilities priorities are integrated, funded, and communicated
- Manage relationships with third-party service providers and ensure compliance with SLAs; conduct regular vendor performance reviews
Requirements
- 4+ years of multi-site facilities leadership, ideally managing 100+ locations (fitness, retail, hospitality, or multi-unit operations preferred)
- Proven experience leading operational transformations or centralization initiatives
- Experience with CMMS (FEXA) or work order management systems; ability to drive user adoption and data quality
- Strong analytical skills with ability to translate data into actionable insights and executive recommendations
- Excellent organizational, communication, and stakeholder management abilities
- Ability to travel regionally as needed
- Experience with HVAC systems management and preventive maintenance programs (preferred)
- Background in high-growth environments with expanding location footprints (preferred)
- Project management experience implementing new systems or processes across distributed teams (preferred)
- Budget management experience with P&L accountability (preferred)
Benefits
- Competitive salary, based on skills and experience
- Bonus eligibility based on performance
- Monthly cell phone stipend
- 401k with employer match
- Health, dental, & vision insurance
- Flexible PTO
- Free drop in classes at [solidcore]
- And MORE
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
facilities operations managementemergency service budget managementHVAC systems managementpreventive maintenance programsproject managementdata analysiswork order management systemsoperational transformationasset managementvendor performance reviews
Soft Skills
leadershiporganizational skillscommunication skillsstakeholder managementanalytical skillsteam capacity buildingguidance and trainingperformance feedbackcollaborationproblem-solving