Solera, Inc.

Implementation Specialist

Solera, Inc.

full-time

Posted on:

Location Type: Office

Location: Madrid • Spain

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Tech Stack

SOAP

About the role

  • Pre & Post-Sales Support: Advise on best practices for Solera products, assist Sales with proposals, and define PS engagement models
  • Technical Expertise: Act as a customer-facing SME, bridging business and technical discussions
  • Requirements Gathering: Collect and document customer needs to define an effective implementation strategy
  • Testing & QA Support: Document test scenarios to validate configurations
  • Product & Integration Knowledge: Deep understanding of Solera products, configuration, and integration capabilities
  • Cross-Team Collaboration: Work with configuration, training, product, and sales teams to ensure seamless delivery
  • Customer Training: Occasionally train customers on newly delivered configurations
  • Roadmap Alignment: Coordinate with product and sales teams to align roadmap and revenue goals
  • Advanced Support: Provide 3rd-level support for customer deliveries and SME products
  • Project Management: May take on PM responsibilities for major projects

Requirements

  • 5-7 years of experience of delivering large transformation programs utilizing high-performing teams
  • Technical requirements gathering or business analysis experience, ideally in Automotive or Insurance markets
  • Excellent customer facing skills, collaboration and communication
  • Commercially aware and able to support sales opportunities
  • Strong interpersonal skills, able to build relationships within the Professional Services team
  • Meticulous attention to detail
  • Experience with JIRA, Confluence, API Tools POSTMAN, JSON, SOAP, Oauth, XML, CSS etc
  • Excel to Macro level
Benefits
  • Competitive salary
  • Professional development opportunities
  • Flexible working hours
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
requirements gatheringbusiness analysisproject managementtestingquality assuranceconfigurationintegrationcustomer trainingattention to detailtransformation programs
Soft Skills
customer facing skillscollaborationcommunicationinterpersonal skillsrelationship buildingcommercial awarenessmeticulousness