Solenis

Support Engineer II

Solenis

full-time

Posted on:

Location Type: Remote

Location: KentuckyUnited States

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Salary

💰 $77,270 - $113,322 per year

Job Level

Tech Stack

About the role

  • responsible for assisting the Site Manager in managing the daily activities at our refining and chemical customers in Eastern Kentucky
  • focus on safety initiatives at the customer sites to improve overall working conditions
  • assisting the Site Manager with product inventory and ordering as well as equipment upkeep
  • Review treatment programs and processes within the territory accounts ensuring effective applications through routine testing and monitoring resulting in customer satisfaction and business retention
  • Maintain and build business relationships
  • Conduct the necessary site and LMS/class room training programs to understand the overall operations of the territory accounts and new customer sites
  • Develop and implement sales plans on new opportunities with the direction of the Manager Sales I/II including documenting ROI after the closure of the program
  • Establish, maintain and prioritize an accurate and current sales funnel in SFDC
  • Manage profitability of the account (pump settings, pricing, accounts receivable)
  • Review territory applications and processes/procedures for safety improvements

Requirements

  • Bachelor's / Associate's Degree in Engineer or Life Sciences
  • 1+ years of successful technical sales / support experience OR successful completion of an internship/Co-Op related to engineering or life science
  • Must have a valid Driver’s License and acceptable Motor Vehicle Record
  • Must be able to obtain Transportation Worker Identification Credential (TWIC) from TSA
  • Must be authorized to work in the United States
  • Desired: Bachelor’s degree in Chemical Engineering
  • 1-5 years of successful technical sales / support experience
  • Refining and Specialty chemical industry experience
  • Solid mechanical and electrical aptitude and skills
  • Manufacturing, lab testing, maintenance and/or electrical experience preferred
  • Proficiency in MS Office programs (Word, Excel)
Benefits
  • competitive compensation
  • comprehensive benefits which include medical, dental, vision & 401K
  • numerous opportunities for professional growth and development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical salessupport experiencemechanical aptitudeelectrical aptitudelab testingmaintenancesales funnel managementproduct inventory managementsafety improvementsROI documentation
Soft Skills
relationship buildingcommunicationorganizational skillstrainingcustomer satisfaction focus
Certifications
Bachelor's DegreeAssociate's DegreeTransportation Worker Identification Credential (TWIC)valid Driver’s License