Solance

Chief Operating Officer

• Operational Leadership – Build and oversee day-to-day operations across payments, TM, Fraud prevention / detection, 1st line of defence management, safeguarding management, onboarding, vendor management, and internal processes.
• DORA Accountability – Take responsibility for ensuring Solance remains aligned with the Digital Operational Resilience Act (DORA). Help us navigate the full process and embed resilience into every operational layer.
• Startup Builder – Design and improve workflows, playbooks, and tools, while also jumping in to fix problems directly. Setup and evolution of operational tooling for all aspects of the operations group including Internal workflows, reporting, customer support and outsourcing partner management.
• Hands-on Mindset – Whether it’s troubleshooting a payment flow, onboarding a vendor, supporting compliance, or literally restocking the fridge, nothing is “beneath” you.
• Vendor & Partner Management – Work with our banking, payments, and tech partners to make sure everything runs smoothly and cost-effectively.
• Regulatory and Operational Readiness  – Partner closely with Risk & Compliance to stay aligned with AML/CTF obligations, regulatory & legal reporting, outsourcing rules, Incident management and all other EMI operational requirements.
• Operations governance across Regulatory, Legal, Audit and Financial requirements
• Culture Carrier – Help shape Solance ‘s startup DNA: no politics, no red tape, just smart people moving fast.

COO – Chief Operating Officer