Operations Analyst

Solance

Operations Analyst supporting complex onboarding and transactions at Solance, a new finance player. Ensure exceptional client experience and operational efficiency in a hybrid working environment.

Posted 7/9/2026full-timeDublin • 🇮🇪 IrelandJuniorWebsite

Tech Stack

Tools & technologies

Swift

About the role

Key responsibilities & impact

Support new customer onboarding, transaction monitoring, and customer service operations
Ensure a high standard of client experience throughout the onboarding process
Own every issue through to resolution, maintaining clear communication with clients
Monitor customer transaction activity and escalate concerns for further review
Maintain accurate records in onboarding and transaction monitoring systems
Provide guidance on payments-related queries and support resolution of issues

Requirements

What you’ll need

1–3 years of experience in an operations, compliance, or financial services role, ideally within a FinTech, RegTech, or regulated institution.
Working knowledge of KYC/KYB and AML frameworks, including customer due diligence and screening processes.
Experience with payment schemes such as SEPA, SWIFT, or card-based payments.
Understanding of regulatory obligations relevant to Electronic Money Institutions, including AML/CFT, Sanctions, and Anti-Bribery and Anti-Corruption requirements.
Strong attention to detail with the ability to manage multiple tasks and priorities in a fast-paced environment.
Excellent written and verbal communication English communication skills, with confidence engaging both internal teams and external customers.
Analytical mindset with the ability to identify issues, escalate appropriately, and contribute to process improvement.
Comfortable working with operational tools and systems, with a willingness to develop technical knowledge as the business scales.
Having an ownership mindset: A genuine discomfort with leaving things unresolved — you don't close a ticket, you close the problem
Confident and composed in client-facing situations, written or verbal, with a natural ability to build trust quickly
High emotional intelligence, with the ability to stay calm, clear, and reassuring when a client is frustrated or under pressure.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Solance Website LinkedIn All Job Openings 11 - 50 employees Founded 2024 💳 Fintech 🏦 Banking 🤝 B2B Fintech
Banking
B2B Solance is a fintech company building tailored financial and payment services for complex corporate clients, focused on providing a trusted, compliance-first alternative to traditional providers. The company is pursuing regulatory licenses in Ireland and the UK, plans to launch its user-centric platform in Q2 2026, and emphasizes payments, operations, credit oversight, and specialized product design for business customers. Operations Analyst Job not on LinkedIn 🔥 55 minutes ago 🏢🏡 Dublin – Hybrid ⏰ Full Time 🟢 Junior ⚙️ Operations Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Support new customer onboarding, transaction monitoring, and customer service operations
Ensure a high standard of client experience throughout the onboarding process
Own every issue through to resolution, maintaining clear communication with clients
Monitor customer transaction activity and escalate concerns for further review
Maintain accurate records in onboarding and transaction monitoring systems
Provide guidance on payments-related queries and support resolution of issues 🎯 Requirements
1–3 years of experience in an operations, compliance, or financial services role, ideally within a FinTech, RegTech, or regulated institution.
Working knowledge of KYC/KYB and AML frameworks, including customer due diligence and screening processes.
Experience with payment schemes such as SEPA, SWIFT, or card-based payments.
Understanding of regulatory obligations relevant to Electronic Money Institutions, including AML/CFT, Sanctions, and Anti-Bribery and Anti-Corruption requirements.
Strong attention to detail with the ability to manage multiple tasks and priorities in a fast-paced environment.
Excellent written and verbal communication English communication skills, with confidence engaging both internal teams and external customers.
Analytical mindset with the ability to identify issues, escalate appropriately, and contribute to process improvement.
Comfortable working with operational tools and systems, with a willingness to develop technical knowledge as the business scales.
Having an ownership mindset: A genuine discomfort with leaving things unresolved — you don't close a ticket, you close the problem
Confident and composed in client-facing situations, written or verbal, with a natural ability to build trust quickly
High emotional intelligence, with the ability to stay calm, clear, and reassuring when a client is frustrated or under pressure. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Growth Operations Specialist 🕒 June 8 Web Summit 201 - 500 🤝 B2B 👥 B2C ☁️ SaaS Website LinkedIn All Job Openings Growth Operations Specialist at Web Summit optimizing marketing operations and workflows through data analysis and technical solutions. Collaborating with cross-functional teams and leveraging AI tooling for improved efficiency. 🏢🏡 Dublin – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level ⚙️ Operations Travel Ops Specialist 🕒 June 5 Web Summit 201 - 500 🤝 B2B 👥 B2C ☁️ SaaS Website LinkedIn All Job Openings Travel Ops Specialist managing end-to-end travel logistics for key attendees at tech events. Ensuring excellent experiences through effective communication and travel management. 🏢🏡 Dublin – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level ⚙️ Operations 🚫👨‍🎓 No degree required View More Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Transaction MonitoringCustomer Due DiligenceRegulatory ObligationsIssue ResolutionProcess Improvement

Soft Skills

Excellent Communication SkillsEmotional IntelligenceOwnership MindsetAnalytical MindsetClient Relationship Building