Support the Manager, Process and Systems in execution of system related activities aligned to the External Supply Technology Roadmap.
Manage master data collection workflow partnering with cross-functional SMEs (External Manufacturing, Quality, Finance, Supply Chain).
Serve as a support point for systems related questions from end users, triaging issues and partnering with Manager, Process and Systems, GBO Lead, and Sr. Director of Process & Systems.
Support documentation of processes, procedures, and training materials to ensure tools and systems are used as intended.
Assist in tracking system enhancements, defect logs, and prioritized requests under the direction of the Manager, Process and Systems.
Support development and maintenance of dashboards, reports, and exception monitoring to increase process visibility and control.
Assist with data validation, data quality checks, and reconciliation activities across operational systems when needed.
Support monthly and quarterly reporting cycles using Power BI, Excel, and other analytical tools when needed.
Maintain accuracy of operational data within QuickBase applications, reporting tools, and SharePoint repositories.
VEXMO Training curriculum: weekly Leadership reporting and liaise with GPS Training to ensure role curriculum alignment.
Ad hoc administrative support as needed; GIR Meeting Catering, logistics.

Requirements

4–7 years of experience supporting operations, systems, or reporting within a pharmaceutical, biopharmaceutical, or regulated manufacturing environment.
Hands-on experience supporting manufacturing-facing systems (not IT development or software engineering roles).
Working knowledge of ERP systems (e.g., SAP) supporting manufacturing, supply chain, quality, or external manufacturing operations.
Experience supporting business tools and workflow platforms such as QuickBase, Smartsheet, or similar systems.
Proficiency in Power BI and Excel for operational reporting.
Strong organizational skills with attention to detail in a fast-paced manufacturing environment.
Strong communication skills and comfort working with both technical and non-technical stakeholders.

Benefits

Competitive hourly rate: $41.29 - 52.44/hr (W-2 only, no C2C)
12-month contract with possible extension
Health insurance, holiday pay, 401(k) program, and other benefits
Employee referral bonus program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data validationdata quality checksreconciliation activitiesoperational reportingdashboard developmentprocess documentationsystem enhancements trackingdefect logs managementmaster data collectionexception monitoring

Soft Skills

organizational skillsattention to detailcommunication skillscollaborationproblem-solving