SOKOL GxP Services

Business Operations

• Support the Manager, Process and Systems in execution of system related activities aligned to the External Supply Technology Roadmap.
• Manage master data collection workflow partnering with cross-functional SMEs (External Manufacturing, Quality, Finance, Supply Chain).
• Serve as a support point for systems related questions from end users, triaging issues and partnering with Manager, Process and Systems, GBO Lead, and Sr. Director of Process & Systems.
• Support documentation of processes, procedures, and training materials to ensure tools and systems are used as intended.
• Assist in tracking system enhancements, defect logs, and prioritized requests under the direction of the Manager, Process and Systems.
• Support development and maintenance of dashboards, reports, and exception monitoring to increase process visibility and control.
• Assist with data validation, data quality checks, and reconciliation activities across operational systems when needed.
• Support monthly and quarterly reporting cycles using Power BI, Excel, and other analytical tools when needed.
• Maintain accuracy of operational data within QuickBase applications, reporting tools, and SharePoint repositories.
• VEXMO Training curriculum: weekly Leadership reporting and liaise with GPS Training to ensure role curriculum alignment.
• Ad hoc administrative support as needed; GIR Meeting Catering, logistics.

Senior Global Business Operations Coordinator – Pharmaceutical Manufacturing

Systems Engineer

• Support execution of system-related activities aligned with the External Supply Technology roadmap.
• Manage master data collection workflows in partnership with cross-functional subject matter experts.
• Serve as a first-line support point for system-related questions, triaging issues and coordinating with Process & Systems leadership.
• Assist in tracking system enhancements, defect logs, and prioritized requests.
• Support documentation of business processes, procedures, and training materials to ensure consistent system usage.
• Support development and maintenance of dashboards, reports, and exception monitoring to improve process visibility and control.
• Perform data validation, reconciliation, and data quality checks across operational systems.
• Support monthly and quarterly reporting cycles using Power BI, Excel, and other analytical tools.
• Maintain accuracy of operational data within QuickBase applications, reporting tools, and SharePoint repositories.
• Support leadership reporting related to training curricula and role readiness in coordination with training teams.
• Provide ad hoc operational and administrative support as needed, including meeting logistics and site coordination.

Business Operations Systems Analyst – External Manufacturing

• Support SAP Quality Management (QM) projects across the full system lifecycle, including requirements gathering, process mapping, testing, training, documentation, and post-implementation support.
• Partner with Quality Operations, Manufacturing, Supply Chain, Planning, IT, and other stakeholders to define project scope, deliverables, timelines, and implementation strategies.
• Provide GMP and quality systems expertise to ensure SAP QM processes support compliant material management, inspection processes, and manufacturing operations.
• Author and maintain SOPs, work instructions, and procedural documentation related to SAP QM usage and quality system processes.
• Support data governance and master data alignment to ensure consistent, accurate, and compliant quality data across systems.
• Provide operational support for SAP QM users across manufacturing sites, distribution centers, and warehouses.
• Assist in defining and improving quality and material control processes to drive efficiency, compliance, and system robustness.
• Support audits, inspections, and quality assessments related to SAP-based quality systems.

Senior Global Business Operations Coordinator – Pharmaceutical Manufacturing

Business Operations Systems Analyst – External Manufacturing

SAP Quality Management (QM) Specialist – Pharmaceutical Manufacturing, Part-Time