Softthink Solutions

Platform Engineer

• Design and develop Dynamics 365 Customer Service solutions.
• Build Power Apps, Power Automate workflows, and Power Pages.
• Develop Dataverse solutions and Power BI reports.
• Integrate enterprise systems using REST APIs and Microsoft Graph.
• Troubleshoot production issues.
• Participate in Agile sprint planning and code reviews.
• Maintain technical documentation.

Senior Microsoft Dynamics 365, Power Platform Developer

Solutions Engineer

• Responsible for designing the end-to-end architecture for the modernized website platform including CMS, cloud infrastructure, integrations, AI capabilities, and security architecture.
• Design website architecture.
• Design cloud infrastructure and integrations.
• Lead migration strategy.
• Define CMS architecture.
• Lead API and iframe integration architecture.
• Ensure scalability and disaster recovery.
• Support future Operations Testing Platform architecture.

Senior Solution Architect

Program Manager

• Serve as primary liaison with Government stakeholders.
• Manage project schedule, budget, risks, and deliverables.
• Lead Agile delivery teams.
• Coordinate modernization, migration, testing, deployment, and operations.
• Prepare executive briefings and status reports.
• Ensure compliance with federal standards and contract requirements.
• Manage overall contract performance
• Develop and maintain the Project Plan within 10 days of award
• Lead weekly status meetings and reporting
• Manage schedule, risks, budget, resources, and deliverables
• Coordinate stakeholder engagement and approvals
• Oversee discovery, design, development, testing, deployment, and sustainment
• Coordinate with client leadership and cybersecurity teams
• Manage subcontractors and cloud providers

Frontend Engineer

• Front-end development
• Back-end development
• CMS implementation
• API integration
• Authentication integration
• Azure AD/Entra ID integration
• Registration workflow support
• Performance optimization

Senior Full-Stack Web Developer

Project Manager

• Lead contract execution
• Develop and maintain Project Management Plan
• Manage project schedules and milestones
• Facilitate executive meetings
• Prepare monthly and annual reports
• Coordinate deliverables and quality reviews
• Serve as primary customer interface

Project Manager – Federal Correspondence, Records Management

Content Marketing Manager

• Conduct Section 508 reviews
• Remediate electronic documents
• Support website updates
• Maintain content governance standards
• Provide accessibility recommendations

Section 508 Accessibility, Content Management Specialist

Operations

• Analyze business processes
• Identify efficiency improvements
• Develop workflow recommendations
• Support organizational change initiatives

Process Improvement Consultant – Federal Programs

Consultant

• Guide Library staff through fresh installation of the Symphony application and Microsoft SQL Server (MSSQL) on a STIG-hardened Linux server
• Advise on version alignment between the new installation and the existing production environment
• Identify and advise on STIG-related security exceptions, permission adjustments, and configuration settings required for Symphony and MSSQL to function properly
• Consult on Oracle legacy database export procedures and configuration backup execution
• Provide toolset and step-by-step guidance for ANSEL-to-Unicode character set conversion
• Assist Library staff with database restoration and import of converted Unicode data into the new MSSQL instance
• Support smoke testing and initial system validation on the new server
• Advise network engineers on DNS record updates to redirect library traffic to the new environment
• Guide Enterprise discovery layer configuration for connectivity verification

IT Consultant – Symphony ILS Migration

Business Analyst

• Document business processes
• Prepare executive communications
• Develop reports and presentations
• Support strategic planning efforts
• Facilitate stakeholder meetings

Federal Business Analyst, Technical Writer

• Design, develop, and implement APIs and integration solutions using the MuleSoft Anypoint Platform.
• Build and maintain reusable MuleSoft components, connectors, and integration workflows.
• Manage the API lifecycle, including design, development, testing, deployment, and support.
• Analyze business and technical requirements and translate them into integration specifications.
• Configure API security policies, monitoring, and governance to ensure secure and reliable data exchange.
• Participate in integration testing, defect analysis, troubleshooting, and performance optimization.
• Collaborate with stakeholders to validate requirements and provide knowledge transfer to internal teams.
• Attend weekly project status meetings and provide updates on progress, risks, and issues.

MuleSoft Integration Consultant

Software Engineer

• Planning, design, development, testing, deployment, and support of the KC application.
• Document code.