Assistant Store Manager
Softcard (acquired by Google)
full-time
Posted on:
Location Type: Office
Location: Oxford • North Carolina • United States
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About the role
- Lead a successful team, support the store manager, and manage in our fast-paced retail stores
- Manage store operations to maximize sales, profits and customer service
- Build, coach, train and engage crew team to deliver superior levels of customer care and business results
- Inventory protection, asset management, operational and safety issues
- Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
- Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
- Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone
Requirements
- High school diploma or equivalent
- Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive
- Passion for delivering customer care and building long term relationships
- Thrive off of working in a very fast paced and complex environment
- Knowledge of cataloging and/or inventory management systems
- Ability to lift 60lbs in some situations
- Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
- Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience
- Entirely customer-centric (external/internal)
- ASE Certifications
Benefits
- Outstanding health benefits
- 401K
- Opportunity for accessing multiple career paths
- Ongoing development with support from leaders and your team
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
inventory managementcatalogingcustomer servicesales managementoperational managementasset managementsafety managementprocess improvementteam coachingtraining
Soft Skills
leadershipcommunicationcustomer-centricrelationship buildingadaptabilityproblem-solvingteam engagementfast-paced environmentorganizational skillspassion for customer care
Certifications
high school diplomaASE Certifications