Softcard (acquired by Google)

Manager, Business Process Improvement

Softcard (acquired by Google)

full-time

Posted on:

Location Type: Hybrid

Location: Fort Wayne • United States

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

ERP

About the role

  • Manage Integration Program
  • Develop and maintain the integration roadmap with IMO leadership and Steering Committee.
  • Lead creation and execution of functional blueprints and work plans.
  • Proactively mitigate risks related to timelines, scope, resources, and value.
  • Keep stakeholders informed and engaged.
  • Support change management throughout integration activities.
  • Continuously evaluate existing processes to identify opportunities for improvement in efficiency, quality, and cost-effectiveness.
  • Create and maintain clear process documentation, including workflows, SOPs, and process maps.
  • Implement version control and change management for documentation.
  • Build strong relationships with key stakeholders to gather insights and serve as a liaison, ensuring alignment across departments and processes.
  • Establish key performance indicators (KPIs) to measure the effectiveness and efficiency of documented processes.
  • Generate reports and provide insights to management on process performance, identifying areas for further improvement.

Requirements

  • Bachelor’s degree in Accounting, Finance, Computer Science or other related field
  • 5+ years of Project and Program Management
  • Preferred experience managing business integrations and transitioning finance and accounting functions into a Shared Services environment
  • Budgeting, forecasting and financial planning skills
  • Strong proficiency in project productivity tools including Microsoft Office (especially Excel and PowerPoint), Visio, Project Management
  • Strong business acumen, with moderate technical knowledge
  • Understanding of basic workforce planning processes and requirements
  • ERP system experience preferred
  • CPA credential is a plus.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Project ManagementIntegration ManagementBudgetingForecastingFinancial PlanningProcess ImprovementChange ManagementVersion ControlKey Performance Indicators (KPIs)Documentation
Soft Skills
Stakeholder EngagementRelationship BuildingCommunicationRisk MitigationAnalytical ThinkingProblem SolvingOrganizational SkillsLeadershipCollaborationAdaptability
Certifications
Bachelor’s DegreeCPA Credential