Manager, Customer Relationships – Network 4
Softcard (acquired by Google)
full-time
Posted on:
Location Type: Office
Location: South Dandenong • Australia
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About the role
- Lead, develop, and motivate a high-performing sales team focused on customer relationship management within VIC, SA and TAS
- Coach and mentor team members to deepen customer engagement
- Analyse sales data and metrics to inform strategic decisions
- Collaborate cross-functionally to streamline sales operations
- Develop and execute plans to meet or exceed financial targets
- Monitor sales pipelines, identify risks, and implement mitigation strategies
Requirements
- Experience in industrial, engineering, or MRO sectors is beneficial
- Proven leadership skills
- Strong capability in using sales metrics and KPIs
- Proficient in sales pipeline management, financial reporting, budgeting, and forecasting
- Comfortable with technology adoption including CRM systems and reporting tools like Power BI
- Willingness to travel regularly within the assigned geographic area
Benefits
- Attractive salary + Super + Performance incentives + Tool of trade
- Employee benefits, including discounts on products and services
- Ongoing training and career development
- Free flu shots and counselling services with Employee Assistance Program
- Access to mental health and well-being support initiatives
- Supplied uniform of choice
- Incentive scheme to celebrate and reward our success
- One paid Volunteer Leave Day each calendar year
- Parental Leave Top-Up Allowance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales metricsKPIssales pipeline managementfinancial reportingbudgetingforecasting
Soft Skills
leadershipcoachingmentoringcustomer engagementcollaboration