Socure

Senior Manager, Solution Engineering

Socure

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $250,000 - $275,000 per year

Job Level

Senior

About the role

  • Build and lead a Solution Engineering team embedded within Product Engineering.
  • Partner closely with Customer Success and Commercial teams to unblock implementations and accelerate customer outcomes.
  • Deliver short-term technical initiatives that enable field teams and support active customer engagements.
  • Collaborate directly with customers on complex DocV integrations and deployment challenges.
  • Develop targeted features, prototypes, and integrations that accelerate adoption of new DocV capabilities.
  • Identify and address integration-related technical debt to improve reliability, stability, and operational robustness.
  • Establish a strong feedback loop between customers, Customer Success, Product, and Engineering teams.
  • Collaborate with Backend and Frontend teams to transition validated solutions into the core product roadmap where appropriate.
  • Anticipate recurring customer and field needs and drive scalable, repeatable solutions.

Requirements

  • 8+ years of engineering, solutions engineering, or technical consulting experience.
  • At least 3 years of experience leading customer-facing or hybrid engineering teams.
  • Strong understanding of APIs, SDKs, and enterprise integration patterns.
  • Ability to deliver production-quality solutions in fast-paced, ambiguous environments.
  • Strong communication skills and experience working across technical and non-technical stakeholders.
Benefits
  • Offers Equity
  • Offers Commission
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
APIsSDKsenterprise integration patternstechnical consultingsolutions engineeringproduction-quality solutionsintegration-related technical debtDocV integrationsprototypestargeted features
Soft Skills
leadershipcommunicationcollaborationproblem-solvingcustomer engagementfeedback loop establishmentanticipation of customer needsadaptabilitycross-functional teamworkstakeholder management