Social Discovery Group

Head of Product – Virtual Intimacy Startup

Social Discovery Group

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇵🇱 Poland

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Job Level

Lead

About the role

  • Product strategy and P&L — vision, roadmap, pricing and packages, budget and OKRs, margin control and growth rates.
  • Growth & monetization — conversion to subscription, upsell (minute bundles/telephony/video), virtual gifts, price experiments, funnels.
  • Retention & quality — churn reduction, mechanics for anchoring a “favorite companion,” context handover, NPS/CSAT.
  • Supply/Operations — recruiting and training companions (Companion Academy), scheduling/Workforce, response SLA, QA/audit.
  • Trust & Safety — content policies (ban on sexual/offline), real-time moderation/post-moderation, incidents and appeals, transparency.
  • AI-hybrid — phased rollout (assistant → hybrid → AI-tier) to reduce COGS without losing brand trust.
  • Risks/crisis comms — preparation and execution of crisis communications (compensated dating narrative), interaction with platforms and media.
  • Team — hiring and development, culture of data and accountability for results.

Requirements

  • 8–12+ years in consumer subscription/marketplace (wellness/communications/telemedicine/EdTech), managed P&L
  • Scaling supply operations (contact centers/gig) 1k–10k+ providers;
  • Workforce/SLA Trust & Safety/UGC policies, passing App Store/Google Play requirements.
  • Data-driven product: A/B tests, pricing, monetization.
  • Experience implementing AI assistants/hybrids in consumer products.
  • Crisis management: PR/regulator cases, narrative management.
Benefits
  • REMOTE OPPORTUNITY to work full time;
  • Vacation 28 calendar days per year;
  • 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
  • Bonuses up to $5000 for recommending successful applicants for positions in the company;
  • 50% payment for professional training, international conferences and meetings ;
  • Corporate discount for English lessons;
  • Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
  • Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
  • Internal gamified gratitude system: receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
P&L managementproduct strategyA/B testingmonetizationchurn reductionAI assistantscrisis managementdata-driven product developmentsupply operations scalingUGC policies
Soft skills
team developmentcommunicationdata accountabilitytrust buildingcrisis communication
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