SOCi, Inc.

Sales Operations Manager

• Own the strategy and execution of enablement initiatives that directly impact revenue performance and go-to-market alignment
• Interpret the needs of the sales organization and design programs that improve sales productivity, ensure consistent messaging, and enable reps to meet and exceed quota
• Lead the development and scaling of onboarding, ongoing training, and sales methodology adoption
• Build and lead sales enablement programs (onboarding, continuous learning, methodology adoption) that accelerate sales productivity
• Partner with Sales Leadership to identify gaps in skills, knowledge, and process and address them with scalable enablement solutions
• Design and deliver live workshops, virtual sessions, and on-demand content focused on product knowledge, sales skills, and GTM process
• Drive adoption of core sales methodologies, playbooks, and tools across the organization
• Partner with Product Marketing and RevOps to create sales collateral, competitive positioning, and talk tracks
• Ensure sellers have access to the right content at the right time within enablement platforms
• Define and track key enablement KPIs (time to first deal, quota attainment, pipeline generation, win rates) and use data to optimize programs
• Work closely with GTM leaders, Customer Success, and Product to ensure consistent messaging and aligned priorities

Senior Sales Enablement Manager