SOCi, Inc.

HR Operations Manager, HRIS, Data Operations

SOCi, Inc.

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $92,000 - $115,000 per year

Tech Stack

About the role

  • Serve as the primary global administrator for UKG, overseeing configuration, security roles, business rules, and complex workflows.
  • Lead the optimization and maintenance of our HR tech stack, including integrations with Workato, Deel, Awardco, 360Learning, and ClickUp.
  • Partner with IT and external vendors to lead system enhancements, UAT testing, and the deployment of new features or automations.
  • Own HR data integrity across all platforms; conduct regular audits of organizational structures, compensation alignment, and lifecycle data to ensure a "source of truth."
  • Develop and maintain sophisticated HR dashboards (headcount, attrition, DEI, and compensation) using SQL or similar tools to provide actionable insights to leadership.
  • Build and maintain audit-ready documentation and SOPs to ensure global compliance and reporting accuracy.
  • Oversee the operational execution of the post-onboarding lifecycle, including promotions, international transfers, and terminations, ensuring seamless data flow to Payroll.
  • Operationalize core compensation cycles, including annual merit reviews, quarterly bonuses, and equity administration.
  • Manage Leave of Absence (LOA) programs via Tilt and UKG, ensuring compliance with local regulations and a smooth experience for employees.
  • Lead the HR service delivery model (AskHR via ClickUp), ensuring timely and accurate resolution of employee inquiries regarding benefits, policies, and systems.
  • Identify operational bottlenecks and implement scalable, automated solutions to improve the employee experience.
  • Support high-impact annual programs such as Open Enrollment and engagement initiatives, ensuring system readiness and data coordination.
  • Ensure HR operations are executed in alignment with internal policies and approval frameworks
  • Conduct periodic operational compliance reviews and spot audits including employee classification (exempt/non-exempt)
  • Verify documentation completeness and alignment with approved changes
  • Ensure HR data fields (job, comp, location, etc.) are accurate and compliant
  • Identify and escalate data or process risks
  • Maintain audit-ready documentation and file management practices
  • Run recurring audits: job data, comp entries, cost centers, PTO balances/configurations, reporting structure accuracy
  • Correct discrepancies and implement preventative fixes (workflow updates, checklist updates, training)
  • Maintain audit trails for lifecycle transactions

Requirements

  • 5–8+ years of progressive experience in HR Operations / HRIS roles
  • Deep hands-on experience with UKG (required)
  • Strong experience managing HR systems, integrations, and workflows
  • Experience with HR data analysis and reporting (SQL strongly preferred)
  • Proven experience managing employee lifecycle operations
  • Familiarity with tools such as Awardco, Lattice, 360Learning, or similar platforms
  • Strong understanding of HR data structures and system architecture
  • Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned
Benefits
  • Health insurance plans, dental, and vision
  • Wellness incentives
  • 401(k) plan with employer match
  • Flexible paid time off
  • Quarterly wellness days
  • Paid holidays
  • Unique employee engagement programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR data analysisSQLHRISdata integrityworkflow managementaudit documentationemployee lifecycle operationscompensation administrationsystem enhancementsUAT testing
Soft Skills
leadershipcommunicationproblem-solvingadaptabilityorganizational skillscollaborationattention to detailanalytical thinkingproject managementcustomer service