SOCi, Inc.

Events & Customer Marketing Coordinator

SOCi, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

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Salary

💰 CA$67,000 - CA$73,000 per year

Job Level

Junior

About the role

  • Support the coordination and execution of SOCi events, including regional events, webinars, virtual experiences, and the annual Reimagine Conference
  • Assist with event logistics such as scheduling, vendor coordination, asset preparation, shipping, registration management, and internal communication
  • Help develop and organize event promotional materials, including emails, landing pages, social posts, and other multi-channel assets
  • Support customer marketing initiatives by assisting with email campaigns, lifecycle touchpoints, direct mail programs, and engagement efforts
  • Coordinate with the social media manager to plan and schedule event- and customer-marketing-related social content
  • Collaborate with cross-functional teams such as Demand Gen, Content, Sales, Customer Success, and Product to ensure alignment on event and campaign needs
  • Assist in updating and maintaining marketing calendars, project plans, timelines, and shared documentation
  • Support content-related tasks such as drafting or proofreading copy, preparing event descriptions, updating landing pages, and coordinating asset creation with designers
  • Assist with CRM tasks, including list preparation, data cleanup, tagging, tracking, and campaign setup
  • Pull basic reports and support the tracking of event effectiveness, campaign performance, and customer engagement metrics
  • Conduct research on venues, vendors, event opportunities, competitive activities, and industry trends
  • Organize and maintain digital assets, content libraries, and shared resources to support team efficiency
  • Support general marketing operations and cross-functional projects as team and business needs evolve
  • Be flexible and open to additional responsibilities as assigned

Requirements

  • 0–2 years of experience in marketing, events, or related roles (internships or project experience welcome)
  • Strong organizational and project management skills, with the ability to manage multiple tasks, timelines, and priorities
  • Excellent written and verbal communication skills with strong attention to detail
  • Basic understanding of digital marketing concepts, including email, landing pages, and multi-channel campaigns
  • Familiarity with marketing tools such as CRM systems, marketing automation platforms, or project management software (e.g., Salesforce, Marketo, ClickUp) is a plus
  • Comfortable working with data, pulling basic reports, and using spreadsheets to support tracking and analysis
  • Resourceful problem-solver with a proactive mindset and willingness to take initiative
  • Ability to adapt quickly, learn new tools and processes, and contribute to evolving team needs
  • Creative thinker who brings new ideas, approaches, and attention to brand consistency
  • Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned
Benefits
  • Health insurance plans, dental, and vision
  • Wellness incentives
  • 401(k) plan with employer match
  • Flexible paid time off
  • Quarterly wellness days
  • Paid holidays
  • Unique employee engagement programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event coordinationproject managementdigital marketingemail campaignsmulti-channel campaignsdata analysisreportingcopywritingproofreadingasset creation
Soft Skills
organizational skillscommunication skillsattention to detailproblem-solvingproactive mindsetadaptabilitycreativityteam collaborationtime managementflexibility