Sobi - Swedish Orphan Biovitrum AB (publ)

Commercial Cloud Manager

Sobi - Swedish Orphan Biovitrum AB (publ)

full-time

Posted on:

Location Type: Remote

Location: Switzerland

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Tech Stack

Vault

About the role

  • Act as the global System Administrator for the Veeva Vault CRM platform
  • Configure and evolve core Vault CRM modules (e.g. Account Management, Call Reporting, CLM, Events Management, Campaign Manager, Approved Email, Surveys, Medical Inquiry, Cycle Plans, Event Meetings)
  • Translate complex business needs into scalable, compliant system solutions
  • Manage roles, permissions, security, and data governance
  • Provide operational support, troubleshooting, and user enablement
  • Develop and maintain technical documentation, configuration records, and training materials
  • Lead integrations with downstream data platforms and external digital ecosystems
  • Collaborate with Commercial, Medical Affairs, Compliance, Regulatory, and Data teams to streamline processes and improve field efficiency
  • Identify and implement innovative solutions—including generative AI and predictive analytics—to enhance HCP engagement and field productivity.
  • Partner with Data Science teams on proof-of-concept initiatives such as AI-powered call note summarization, smart segmentation, and next-best-action recommendations.

Requirements

  • Minimum 3 years of hands‑on experience with Veeva CRM (Vault CRM is highly desirable)
  • Strong expertise in system configuration, administration, and governance
  • Proven ability to translate business requirements into technical solutions
  • Experience with user management, security configuration, and compliance‑driven environments
  • Familiarity with Veeva Network, Open Data, Events Management and Veeva PromoMats (CLM and VAE management) is an advantage
  • Veeva CRM or Vault CRM Administrator/Developer certification preferred
  • Experience working in life sciences (pharma, biotech, or medical devices)
  • Strong communication skills with the ability to engage both technical and business stakeholders.
  • Excellent communication skills in English, working confidently with global stakeholders
Benefits
  • Emphasis on work/life balance
  • Collaborative and team-oriented environment
  • Opportunities for professional growth
  • Diversity and Inclusion
  • Competitive compensation for your work
  • Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Veeva CRMsystem configurationsystem administrationdata governanceuser managementsecurity configurationcompliancegenerative AIpredictive analyticstechnical documentation
Soft Skills
communicationcollaborationproblem-solvingstakeholder engagementleadershipuser enablementinnovationprocess improvementtrainingtranslating business requirements
Certifications
Veeva CRM Administrator certificationVeeva Vault CRM Developer certification