Snyder Industries Inc.

Customer Success Manager

• Provide detailed statistics and reports on acquisition, onboarding, and retention using product analytics tools such as Mixpanel;
• Analyze customer data for actionable insights;
• Handle automation workflows in ActiveCampaign related to Big clients, Onboarding, Referrals, trial-to-subscription conversions, and statistics collection;
• Manage and optimize HubSpot CRM;
• Assist teams with their specific needs and support tasks related to Mixpanel, HubSpot, UserPilot, and integrations with tools like Zapier;
• Managing multiple tasks in parallel and bringing results to a team spread across different time zones.

CRM Automation Specialist

Business Development Rep

• Engage with leads and clients, building strong relationships and trust
• Conduct discovery calls and follow-ups to understand customer needs
• Collaborate with internal teams to ensure an excellent client experience
• Track activities and progress using our CRM system
• Continuously improve your communication and product knowledge

CRM Automation Specialist

Business Development Representative