Snowflake

Associate Services Delivery Manager

Snowflake

full-time

Posted on:

Location Type: Remote

Location: Mexico

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Tech Stack

Cloud

About the role

  • Support Solution Architects, Practice Managers and Senior Services Delivery Managers in day-to-day project coordination, including scheduling, status tracking, documentation, and internal communications
  • Collaborate with other internal stakeholders such as Consulting Managers, Technical Delivery Directors, Practice Directors and Operations team to ensure projects are smoothly delivered
  • Create, update and track project plans, risks, and action logs
  • Own project reporting and metrics tracking for customer engagements
  • Attend and support customer meetings, capturing notes, follow-ups, and next steps
  • Build an understanding of Snowflake’s delivery methodologies, tools, and best practices
  • Support delivery documentation including statements of work, project artifacts, and customer onboarding materials
  • Participate in internal initiatives to improve delivery operations and customer experience

Requirements

  • Up to 3 years of relevant experience in project coordination, consulting, customer success, or delivery support
  • Demonstrated strong organizational skills with a keen attention to detail and follow-through skills
  • Effective verbal and written communication skills in both English and Spanish
  • Comfort working across multiple projects, stakeholders, teams, and tools
  • Proactive, curious, and eager to learn
  • Familiarity with cloud technologies or enterprise software is a plus
  • Bilingual (Spanish and English) required
Benefits
  • Be part of a high-impact, fast-paced team that delivers real value to customers
  • Gain hands-on experience with cutting-edge data technology
  • Learn from experienced delivery leaders and grow your career in tech
  • Join a supportive, inclusive, and growth-minded culture
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project coordinationstatus trackingdocumentationproject reportingmetrics trackingrisk managementcustomer onboarding
Soft Skills
organizational skillsattention to detailfollow-throughverbal communicationwritten communicationproactivecuriouseager to learn