Snowflake

Senior Manager, Enablement

Snowflake

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $154,000 - $215,200 per year

Job Level

Senior

Tech Stack

Cloud

About the role

  • Act as the designated expert for your respective programs and constituents.
  • Drive end-to-end ownership of key enablement programming based on both global and local needs: ideation, content creation, delivery, metrics, measurement, program management, change management, and learning design.
  • Translate technical product releases, industry use cases, delivery methodologies, and company focus areas into consumable materials for the various roles in PS&T.
  • Deliver a Point of View (POV) to stakeholders/SMEs and drive collaboration on what enables learning gaps in the field. Stakeholders include Product, Sales Engineering, PS&T SMEs, and Field Leadership.
  • Be seen as an expert on how to reach the PS&T audiences and what content resonates with them by creating/delivering global programs.
  • Serve as a consulting partner to the local leaders and deliver localized programming.
  • Be accountable for measuring & improving industry knowledge/skill gaps with innovative programming for the field.
  • Deliver Onboarding for new PS&T hires in the short term in a measured, meaningful way.

Requirements

  • A minimum of 10+ years of related experience in Professional Services, &/or technical product marketing, enablement, and/or enterprise software in data cloud, data warehouse, data engineering, &/or data science.
  • A BA/BS degree in a related field or equivalent practical experience is required - an MBA is a plus.
  • An understanding of complex technical delivery, processes, and methodologies.
  • Experience in learning design (e.g., Bloom taxonomy) and measurement (e.g,. Kirkpatrick framework), enablement tooling (Learning management, content management, and Articulate/RISE), gamification, and program management across multiple stakeholders.
  • An ability to manage competing priorities across multiple projects, while meeting deadlines and producing quality deliverables.
  • Strong consultative skills, such as conducting discovery, creating solutions to problems, and facilitating workshops/learning opportunities.
  • Strong organizational, communication, and presentation skills.
  • Experience working in a fast-changing environment that requires strategic thinking, resourcefulness, agility, results-oriented decision-making, and commitment to excellence.
  • Ability to travel as needed and potentially support other regions as needs arise.
  • Follow company confidentiality and security standards for handling sensitive data; keep customer information secure and confidential.