Senior Business Systems Analyst
Snorkel AI
full-time
Posted on:
Location Type: Hybrid
Location: Redwood City • California • United States
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Salary
💰 $170,000 - $200,000 per year
Job Level
About the role
- Partner with Sales and Delivery leadership to gather, document, and prioritize business requirements for operational systems and workflows.
- Translate business needs into scalable system designs and implement solutions directly in Salesforce, including objects, flows, validation rules, automation, and configuration updates.
- Collaborate with Revenue Operations and cross-functional teams (Marketing, Finance, Analytics, Delivery, and Supply) to ensure system changes and new processes align across teams and do not negatively impact downstream systems.
- Implement SOPs, governance frameworks, and system controls to improve Salesforce data hygiene and maintain Salesforce as a trusted source of truth.
- Evaluate existing operational processes and recommend system and workflow improvements that increase efficiency and scalability.
- Support the rollout of new system capabilities and enhancements across Salesforce and connected business systems.
- Ensure system changes are properly tested, documented, and communicated to stakeholders.
- Partner with Enablement to ensure systems and new processes are effectively adopted and consistently utilized across teams.
- Manage system change requests and collaborate with RevOps leadership on prioritization and rollout planning.
Requirements
- 5+ years of experience in Business Systems Analysis, Revenue Operations, Sales Operations, or similar operational roles
- Strong experience gathering and translating business requirements into system solutions
- Salesforce Administrator certification with hands-on experience in Salesforce administration and configuration
- Familiarity with system integrations or workflow automation tools
- Experience supporting Sales and Delivery operational workflows
- Strong documentation and process mapping skills
- Excellent stakeholder management and cross-functional communication skills
- Strong analytical and problem-solving abilities with high attention to detail
- Ability to manage multiple initiatives in a fast-moving environment
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforcesystem designworkflow automationdata hygieneprocess mappingsystem integrationsconfiguration updatesvalidation rulesautomationoperational processes
Soft Skills
stakeholder managementcross-functional communicationanalytical abilitiesproblem-solvingattention to detaildocumentation skillscollaborationprioritizationorganizational skillsadaptability
Certifications
Salesforce Administrator certification