Account Executive
Unifonic
Job Level
Mid-LevelSenior
About the role
- Inbound Sales Executive is responsible for handling inbound merchant leads and guiding them through onboarding
- Contact inbound leads via CRM and assess readiness for onboarding
- Collect and verify required merchant documents (CR, trade license, IBAN certificate, etc.)
- Support merchants through the contract signing process
- Assist in gathering product details, images, logos, and business information
- Ensure accurate and timely updates within the CRM system
- Follow up to ensure merchants go live on the app within the set SLA
- Meet individual KPIs for the number of onboarded brands and response rate
- Collaborate with internal teams such as PSC and Content to ensure smooth handover
Requirements
- Experience in inbound sales or lead qualification
- Proficiency with CRM systems
- Strong communication and attention to detail
- Ability to collect and verify merchant documents (CR, trade license, IBAN certificate)
- Experience in supporting contract signing process
- Ability to gather product details, images, logos, and business information
- Ability to meet KPIs and SLA targets
- Collaboration with internal teams (PSC and Content)
- Willingness to be based in Jordan (remote role)