Snoonu

Account Executive

• Inbound Sales Executive is responsible for handling inbound merchant leads and guiding them through onboarding
• Contact inbound leads via CRM and assess readiness for onboarding
• Collect and verify required merchant documents (CR, trade license, IBAN certificate, etc.)
• Support merchants through the contract signing process
• Assist in gathering product details, images, logos, and business information
• Ensure accurate and timely updates within the CRM system
• Follow up to ensure merchants go live on the app within the set SLA
• Meet individual KPIs for the number of onboarded brands and response rate
• Collaborate with internal teams such as PSC and Content to ensure smooth handover