SNHU Careers

QA Engineer

• Engage with ITS and business to improve the quality assurance practices of projects and products
• Develop, document, and maintain functional test cases and other test artifacts like the test data, data validation, harness scripts, and automated scripts
• Review functional and design specifications to ensure full understanding of individual deliverables
• Ensure that validated deliverables meet functional and design specifications and requirements
• Submit, track, and validate defects in bug tracking system
• Document and implement test approach, test plans, and scenarios for both manual and automated tests
• Ensure reusability and maintenance for all regression test cases
• Develop automation scripts for load/performance/stress testing
• Develop automation scripts for API testing
• Ensure traceability from automation to test assets to requirements
• Work with project managers, product owners, business analysts, software architects, developers, and business subject matter experts to assure delivery of a quality project
• Participate in defining risk-based test approaches
• Participate in standardized processes, guidelines, and templates
• Participate in continuous improvements and innovations
• Train and onboard new team members
• Enforce QA policies and practices
• Oversee and conduct UAT with our partners

Quality Assurance Engineer

Analyst

• You will ensure system design with regard to configuration, population selection, and batch jobs balances functional, service quality, security, performance, deployment, supportability, operations and other important systems management requirements.
• You will resolve difficult problems with urgency and provide clear demonstration of technical knowledge throughout all activities and phases of analysis and design.
• You will act in a development capacity regarding configuration, scripting, and scribing for the appropriate module.
• You will develop expert-level knowledge of Southern New Hampshire University's SIS and its out-of-the-box capabilities, together with its interactions with other systems at SNHU.
• Wherever possible, aim to use supplied capabilities and avoid customization.
• You will be a primary contact and escalation contact for any business or technical questions regarding each module.
• You will maintain technical capabilities and constraints of the Banner system as it relates to the different modules, staying informed regarding upcoming releases and our needs.
• You will demonstrate working knowledge of standard business processes and usage of student evaluations.
• You will support diagnostics, design, and testing regarding evaluation format, system performance, scribe best practice, and related concepts.
• You will Plan and perform technical specification and prioritization activities using selected methods and tools.
• You will translate high-level requirements into specifications, diagrams, flowcharts. Document all aspects of technical specifications using best practices as defined by team.
• You will Be a primary "two-in-a-box" partner with functional subject matter experts.
• You will understand all aspects of requirements including functional, non-functional, system context, operations, maintainability, and impacts.
• Demonstrate expertise in implementing solutions.
• You will obtain input from and formal agreement to system goals and requirements from diverse range of business and technical partners and negotiate against other priorities.
• You will ensure change control and communication of solution evolution.
• You will Assess, design and make recommendations regarding complex IT systems to meet our goals and priorities, balancing requirements, cost, and improvement goals.
• You will perform impact analysis, map system interdependencies, document interfaces and make recommendations on major design options, assessing trade-offs and risks.
• You will ensure system design with regard to configuration, population selection, and batch jobs balances functional, service quality, security, performance, deployment, supportability, operations and other important systems management requirements.
• You will act in a development capacity regarding configuration, scripting, and scribing for the appropriate module.
• You will develop expert-level knowledge of Southern New Hampshire University's SIS and its out-of-the-box capabilities, together with its interactions with other systems at SNHU.
• Wherever possible, aim to use supplied capabilities and avoid customization.
• You will leverage and support project management methods by assisting with planning, providing estimates and work breakdown structures for your work and the work of other roles, reporting progress, flagging/resolving issues to ensure predictable and successful achievement of desired outcomes.
• You will be a primary contact and escalation contact for any business or technical questions regarding each module
• You will demonstrate technical leadership in collaboration with product owners, business analysts, solution architects, developers, QA and other team members to support all phases of the Software/System Development Lifecycle (e.g. prototyping, requirements, design, system testing, user acceptance testing, deployment, operational troubleshooting.)
• You will partner with business and technical teams and diplomatically resolve conflicts to ensure system design which balances competing goals.
• You will perform mentoring of less experienced staff members.

Quality Assurance Engineer

Senior System Analyst