SNG (Sovereign Network Group)

General

• Resolve a range of housing management challenges including anti-social behaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding
• Manage your own caseload
• Build effective working relationships with external agencies

Housing Officer

Engineer

• Undertake renewable technologies responsive repairs, servicing, post audit contractors work within SNG customer homes
• Instruct customers of usage to achieve optimum performance from the system and the installation of renewables technology systems and other associated gas appliances within SNG customers' homes
• Carry out routine servicing of renewables technologies in accordance with MCS standards, manufacturer's instructions, H&S regulations and SNG's policies and procedures
• Install renewable technology systems, including fault diagnosis and rectification, to meet work schedules and in accordance with current MCS standards and SNG policies and procedures
• Remain familiar with and sustain updates of industry led standards, including compliance with all current health and safety legislation and British standards
• Apply knowledge and skills to record and report on the status and condition of renewable technology systems encountered
• Establish, develop, and maintain effective working relationships with all work colleagues, contractors and partnering agencies

Housing Officer

Renewable Heating Engineer