SNDL Inc.

Customer Support

• Greet customers as they enter the store and build relationships to understand specific needs
• Create a welcoming atmosphere for customers
• Educate customers on cannabis products, strains, and consumption methods
• Answer customer inquiries accurately
• Participate in merchandising and promotional activities
• Work collaboratively with Store Managers and team members to exceed sales goals
• Maintain up-to-date product and service knowledge
• Participate in routine store maintenance
• Complete customer transactions using the POS system
• Monitor inventory levels and assist with restocking products

Customer Experience Representative