Director, Auto Total Loss
Snapsheet Inc
full-time
Posted on:
Location Type: Remote
Location: Alabama • Alaska • United States
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Job Level
About the role
- Manage the success of the Total Loss team, ultimately driving individual and organizational success
- Recommend new workforce models and strategies that allow us to reduce costs associated with handling of virtual total loss claims
- Build, implement, and manage both manual and automated workflows to increase operational efficiency
- Use data to articulate current and future planning and report on successes and opportunities
- Apply knowledge of industry best practices to build out programming that will improve quality in the claims handling for the total loss team as well as services such as repair management and field appraisals
- Coach and mentor estimating managers, encouraging collaboration and elevating overall department performance
Requirements
- Minimum of 8 years of Total Loss or repair experience with at least 4 years of management experience
- Proven track record of leading high-performing teams
- Extensive knowledge of insurance principles and how they apply to appraisal decisions
- Thorough understanding of vehicle repair, parts costs, total loss classification, and fraud detection practices
- A strong knowledge of total loss settlement and salvage processes
- Working experience in one or more estimating platforms: Mitchell, CCC, Adjustwrite, or Duncan
- Ability to work in a fast-paced, production-based, and results-driven environment
- Desire to thrive in a remote environment ripe with opportunity to advance
- Data driven - ability to use data to identify problems and potential solutions and consistently report back.
Benefits
- Remote working environment - your new commute is however long it takes to walk to your desk!
- Flexibility - empathy is ingrained in who we are and we are happy to offer a flexible PTO policy, casual dress code, and more!
- Development - Mentorship programs, 1-on-1 management, promote when ready culture, quarterly internal promotion opportunities, and goal setting sessions.
- Fun - Celebrations just because, yearly in-person and remote events, Snapsheet Swag, Employee Resource Groups, and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
total loss managementclaims handlingworkflow automationdata analysisappraisal decisionsvehicle repair knowledgefraud detectiontotal loss settlementsalvage processesestimating platforms
Soft skills
team leadershipcoachingmentoringcollaborationoperational efficiencycommunicationproblem-solvingadaptabilityresults-drivenorganizational success