Manage estimating team workload, pushing the team to meet and exceed all production and accuracy goals.
Owns escalations of files and assists with resolution where necessary.
Regularly check-in with team members on production metrics providing coaching where needed and holding each team member accountable.
Provide development opportunities for employees to help them reach the next level in their career.
Spark teamwork through competitions, incentives and more to hit large goals.
Maintain communication within the department and across the org reporting on progress, successes, and opportunities.
Regularly meet with your entire team to spark innovation, celebrate, and solve problems.
Analyze data and metrics to make best practices and innovating on where the team improve.
Provide close guidance and sufficient training for less-experienced estimators.
Assist in identification and evaluation of new methods and processes that could help improve overall department performance, cycle-time, etc.

Requirements

Minimum of 5 years of auto physical damage experience with at least 1 year of management experience
Proven track record of leading high performing teams
Extensive knowledge of insurance principles and how they apply to appraisal decisions
Thorough understanding of vehicle repair, parts costs, total loss classification, and fraud detection practices
Working experience in one or more estimating platforms: Mitchell, CCC One, and/or Audatex
Ability to work in a fast-paced, production-based, and results-driven environment
Desire to thrive in a remote environment ripe with opportunity to advance.

Benefits

Remote working environment - your new commute is however long it takes to walk to your desk!
Flexibility - empathy is ingrained in who we are and we are happy to offer a flexible PTO policy, casual dress code, and more!
Development - Mentorship programs, 1-on-1 management, promote when ready culture, quarterly internal promotion opportunities, and goal setting sessions.
Fun - Celebrations just because, yearly in-person and remote events, Snapsheet Swag, Employee Resource Groups, and more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

auto physical damage experiencemanagement experienceinsurance principlesappraisal decisionsvehicle repairparts coststotal loss classificationfraud detection practicesestimating platformsdata analysis

Soft skills

team managementcoachingaccountabilitycommunicationinnovationproblem-solvingtrainingleadershipmotivationperformance improvement