SMU Business Intelligence and Analytics

Sales Development Rep

• Manage a steady pipeline of inbound and outbound leads to attract and engage licensed therapy providers.
• Lead outbound prospecting through email and cold-call campaigns, continuously testing and refining messaging to improve engagement and conversion.
• Maintain consistent outreach activity across phone, email, and social channels, with accountability to daily and weekly metrics.
• Screen and qualify prospective providers based on licensure, education, and clinical experience requirements.
• Collect, verify, and document provider credentials (including NPI and CAQH) to support credentialing and onboarding.
• Keep CRM records accurate and up to date, including next steps and follow-ups to maintain pipeline momentum.
• Serve as the first point of contact for prospective providers, delivering a thoughtful and professional recruitment experience.
• Partner closely with the credentialing team to ensure a smooth transition from recruitment to active provider status.
• Contribute to team growth by participating in interviews, sharing best practices, and supporting the onboarding of new SDRs.
• Own individual performance goals by tracking results, seeking feedback, and continuously improving outreach strategies.

Sales Development Representative