Field Service Technician II
Smiths Group plc
full-time
Posted on:
Location Type: Remote
Location: North Carolina • United States
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Salary
💰 $47,700 - $111,300 per year
Tech Stack
About the role
- Troubleshoots, services, installs (deploys) and repairs Trace, X-Ray, CT X-Ray and Cargo Inspection equipment at customer sites
- Conducts follow up calls with the customer to ensure satisfaction of work
- Responsible for meeting daily service repair needs and driving customer satisfaction
- Maintains field service log and filing system to properly initiate, organize and maintain all field service and job files until work is completed
- Maintains an accurate inventory of parts and tools.
Requirements
- Minimum of 3 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment
- Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs
- Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics)
- Must be responsive to all customer issues at all times.
- Must be willing & able to travel at short notice.
Benefits
- excellent training and opportunities for career growth
- inclusive environment
- strong leadership and a focus on safety and wellbeing
- flexibility to choose from a wide range of benefits to suit your lifestyle
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootingfield repairelectrical systemselectronic systemsCT X-RayX-RayCargo Inspection equipmentinventory managementservice repairdeployment
Soft Skills
customer satisfactionresponsivenesscommunicationorganizationproblem-solvingattention to detailtime managementadaptabilityteamworkcustomer service
Certifications
Associate’s DegreeRelated Trade CertificationMilitary Training